What are the responsibilities and job description for the Senior Zscaler Engineer position at Goli Tech?
Job Description
Job Description
Senior Zscaler Engineer -
Role Purpose
As a Senior Zscaler Engineer, you'll design, implement, and optimize Zscaler ZIA and ZPA platforms. You'll define our secure access strategy, balancing technical excellence with business needs, while documenting best practices.
Key Responsibilities
1. Provide Strategic Consultation :
Provide and document best practices for support and troubleshooting related to Zscaler-based secure access solutions
Provide technical input shaping product future
2. Technical Excellence :
Optimize Zscaler configurations for evolving business needs
Stay current with platform updates, recommending improvements
Lead process optimization through automation and Infrastructure as Code (IaC)
3. Problem Solving :
Resolve high-priority L2 / L3 incidents
Provide expert guidance on complex issues
4. Collaboration & Growth :
Work cross-functionally to integrate security solutions
Document best practices for becoming proficient in Zscaler support
5. Knowledge Transfer :
Create and maintain documentation for Zscaler best practices
Establish a knowledge base for common Zscaler issues and solutions
Conduct regular knowledge-sharing sessions on Zscaler technologies
Required Qualifications
5 years in cloud security / network infrastructure, focusing on Zscaler (ZIA, ZPA)
Proven senior-level expertise in Zscaler platform management
Deep understanding of cloud infrastructure (AWS, Azure) and security frameworks
Experience with CI / CD, DevOps, and IaC - Terraform is preferred
Proficiency in IT Service Management tools (e.g., ServiceNow)
Strong leadership, mentoring, and communication skills
Demonstrated ability to develop junior staff in technical skills, especially Zscaler
Bachelor's degree in Computer Science, Engineering, or related field
Fluency in English; additional languages beneficial
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