What are the responsibilities and job description for the Sr. Technical Writer - Hybrid position at Goli Tech?
We request candidates to provide writing samples with their application
We are seeking a skilled Technical Writer to join our IT department. The ideal candidate will be responsible for creating clear, concise, and user-friendly documentation to improve our communications with non-technical employees. This role involves writing how-to guides, instructional documents, announcements, email communications, and other types of content to ensure that employees have access to high-quality information about IT topics, enabling them to work more efficiently and effectively.
Responsibilities
- Write and maintain how-to guides, FAQs, instructional documents, and email announcements.
- Create and manage internal knowledge base articles and documentation.
- Collaborate with IT and other departments to gather information and ensure accuracy of content.
- Translate complex technical concepts into easy-to-understand language for non-technical audiences.
- Ensure all documentation is clear, concise, and user-friendly.
- Conduct reviews and updates of existing documentation to ensure it remains current and relevant.
- Identify new opportunities to use documentation and communication to improve employee experiences.
- Work with subject matter experts to ensure specialized topics are appropriately addressed.
- Review and edit content developed by other team members to ensure consistency and quality.
- Create and implement frameworks for how to approach organizational knowledge management and content creation.
- Utilize content management systems to organize and publish documentation.
Qualifications
Required Skills : Unknown
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
