What are the responsibilities and job description for the Administrative Assistant (Bilingual) position at Gompers?
JOB POSTING
Job Title: Administrative Assistant (Bilingual)
Department: In-Home
Reports To: In-Home Director
FLSA Status: Non-exempt
Status: Full-time (40 hours per week)
POSITION SUMMARY
Gompers was established in 1947 to support the intellectually and developmentally disabled of Arizona. This position is instrumental in ensuring that the In-home operates at a successful level in support of the program. The In-home position comes with a set of defined tasks and responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include but are not limited to the following: Any additional duties as requested by the management
In-Home (HCBS)
- Assist in ensuring that member’s needs are being met
- Assist and maintains member’s files
- Maintain positive rapport with parents, guardians, and support coordinator
- Responds to member and program emergencies as needed
- Assist in ensuring that services are being delivered effectively and required activities are being conducted
- Assist with the creation of teaching plans
- Assist in preparing for and participates in PCSP meetings as needed- (MUST BE WILLING TO DRIVE)
- Covering Front Desk as needed
- Routing In and Outbound Calls to appropriate staff / families
- Signing in & out of members
- Coordinating and assisting with scheduling trainings
- Ensuring that employee certifications are up-to-date
- Assist On-boarding of new hires
- Managing Gompers social media
- Ability to clearly communicate in both languages, English & Spanish
- Complete any special assignments given by In-home Director and In-Home Supervisor
QUALIFICATIONS & SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Formal post-high school education or degree is not required but is a plus
- Prior In-home services and administration work and in-depth training for this position will be done on-the-job by current In-home staff
- Demonstrated knowledge of and experience with Microsoft 365 (Outlook, Word and Excel),computer skills will be verified and tested
- Attention to detail and working in an organized and structured manner is required
- Work as a team member; there are a number of shared tasks and duties and being part of the team ensures the successful completion of these important activities
SUPERVISORY RESPONSIBILITIES
Not applicable
AUTHORITY
This person shall have the authority to fulfill this role as directed by the In-Home Director
WORK ENVIRONMENT
The work environment is typical of a climate-controlled office environment; there are no environmental concerns. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is primarily located at our Peoria facility; however, the work schedule may require working from our Glendale or Phoenix locations as needed.
