What are the responsibilities and job description for the Front Staff position at Gong Cha?
Front End Associate
Duties:
- Greet customers and provide excellent customer service
- Operate cash register and handle cash transactions accurately
- Assist with maintaining a clean and organized front end area
- Answer customer questions and provide information about products or services
- Assist with restocking shelves and maintaining inventory levels
- Follow company policies and procedures for cash handling and customer service
Experience:
- Previous experience in a retail or customer service role preferred
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong communication skills and ability to interact with customers in a friendly and professional manner
- Experience working in a kitchen or food service environment is beneficial for understanding sanitation practices
-language:English, Mandarin, Cantonese
We offer competitive pay rates, flexible scheduling, and opportunities for growth within the company. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Please submit your application online or text 617-401-5122
Job Types: Part-time, Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Allston, MA 02134: Reliably commute or planning to relocate before starting work (Required)
Language:
- Chinese (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Job-related location requirement:
- Candidates must be within a 25-mile radius.
Work Location: In person
