GTM Strategy & Operations Manager

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

Responsibilities

• Act as a thought partner for senior GTM leadership, with a focus on process and analytics
• Be an internal champion of Gong usage including partnership with the Product team on Gong improvements & bugs, finding new ways to use Gong for Sales use cases, enforcing Gong hygiene and usage with the Sales team
• Partner with Sales, Operations, and Finance leadership on developing territory methodology, headcount models and capacity plans
• Run and maintain weekly/monthly operating rhythm including forecast/pipeline reviews, demand gen reviews, MRR/QBR, account reviews, KPI tracking, headcount tracking, etc.
• Build and maintain tight partnerships across the Revenue org (Enablement, Marketing, CS) to drive operational strategies that span the organization.
• Partner with analytics and BI team members to design, develop, and implement reporting and dashboards to manage the business, aligning with the operating rhythm set by Sales & Operations leadership
• Analyze and promote the health of the business to improve Sales productivity & performance.
• Quickly solve sales process pain points in the moment, while helping develop long-term solutions.
• Work with the System Ops team to help design new and improve current workflows/automation for GTM teams.
• Identify, prioritize and scope key strategic initiatives/projects accordingly.
• Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels.
  
  

Qualifications

• Tech-curious: problem-solver who seeks out creative solutions using process technology.
• Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders.
• Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment.
• Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.
• Be a data junkie that knows what quality data means and help the team design & improve it.
• 3 years of relevant revenue/business operations experience with a solid understanding of SaaS business models and using Salesforce.com.
• Experience navigating a complicated tech stack including tools for CRM, Account planning, Account Scoring, Data Enrichment, and other Productivity tools
• Exceptional analytical and quantitative skills. SQL knowledge is a plus.
  
  

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.
  
  

The annual OTE for this position is $112,500 - $141,300 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.