What are the responsibilities and job description for the Assistant Manager In-Training position at Good 2 Go Stores Llc?
Job Summary
Work closely with the store manager and/or asst. store manager; develop store management skills needed to assist and then eventually operate a Good2Go convenience store.
Duties and Responsibilities
- Ensuring company safety standards are followed and promoted.
- Assisting management in driving operational efficiencies of being noticeably clean as well as providing an unexpected friendliness in the stores.
- Assisting the store manager in building sales, managing inventory both in ordering and in shrink, managing labor to expectations, learn money handling practices, and ensuring that all maintenance issues are logged in a timely manner.
- Learn about and implement Good 2 Gos Standard of Excellence Playbook to maintain overall standards, customer service standards and representing Good 2 Go Stores Brand image in a positive light.
- Become familiar with all store operations and developing relationships with the management team and customers.
- Assist in new employee paperwork.
- Maintains knowledge and awareness of competition, including pricing and promotions.
- Assist merchandising in their respective store and adhering to all plan-o-grams.
- Help establish a work environment which sets a clear path for career development for all employees. Assist in training and development of others as needed.
- Responsible for maintaining overall presentation standards, customer service standards and representing Good 2 Go Stores brand/image to set expectations.
- Assist in inventory management. Assist management with accountability by ensuring shrink is under control to company standards.
- Assist in food service program as needed.
- Provide the highest level of customer service and resolve all complaints as they arise.
- Ensure EPA compliance and documentation are maintained. Assist management in training of employees on emergency situations such as spills, stoppage of pumps or other critical safety activities.
- Actively engages in the community to create a sense of partnership.
Physical Demands
- Able to stand for extended periods of time.
- Able to sit for extended periods of time.
- Able to move freely around work location (internal and external).
- Able to climb stairs and ladders, kneel, bend, and stoop.
- Able to push or pull equipment and items.
- Able to lift up to 50 lbs.
- Able to move about office/store setting to complete responsibilities.
- Frequent use of phone, computer, store, and office equipment.
Travel
- 5-10%
Knowledge, Skills, and Abilities
Required
- One or more years experience in retail operations or a related field.
- Strong verbal and written communication skills.
- Strong computer skills and able to learn company systems and processes.
- Adheres to the companys values and ethical expectations
- Able to effectively multitask.
- Strong customer service focus.
- Excellent leadership skills and able to motivate team.
Preferred
- High School Diploma/GED.
- Two or more years experience in retail operations or a related field.
- One or more years experience in retail management.
- Experience with Point of Sale, Accounting, and Time Collection systems.
