What are the responsibilities and job description for the Assistant Store Manager position at Good American?
Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power.
Offering quality, style, and substance in every size - 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape.
The Assistant Store Manager is responsible for leading the store team to meet and exceed all sales and client experience expectations in partnership with the Store Manager.
This managerial role will act as a key functional leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
Key Responsibilities:
- Deliver weekly and monthly sales goals
- Be an ambassador to the brand and promote the culture of Good American internally and externally
- Ensure store atmosphere upholds the image of the brand
- Ensure visual merchandising standards and operational functions within the store both front of house and back of house are achieved
- Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
- Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
- Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
- Create and maintain a positive work environment with teams and throughout store network including cross functional partners
- Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
- Lead performance management initiatives with store teams
- Attend and lead store meetings as required by the business (Store Level and Corporate)
- Continually ensure that work schedules are aligned with store goals
- Manage and resolve conflict in the workplace
- Ensure VM of the store is completed in accordance to VM guidelines, with a mindfulness of local business trends
- Ensure accuracy of overall physical inventory including regular Cycle Counts, inventory reconciliation and adjustments are completed in accordance to company guidelines
- Initiate and ensure completion of merchandise receipts and transfer requests
- Protect all company assets including cash handling, inventory, expenses etc.
Experience within women's apparel retail preferred. Ability to effectively create, manage and adhere to deadlines. Familiar with key retail performance indicators. Advanced organizational skills, writing and communication skills. Expertise in Microsoft Office 365 Suite. Comfortable and savvy with computer technology, including PC and iOS devices. Travel approximately 10% of the time.