What are the responsibilities and job description for the General Manager position at Good Day Farm?
The General Manager works with patients, ensures that the team adheres to policies and procedures, supervises team members, oversees dispensary operations, and ensures a wonderful patient experience.
- Provides a wonderful experience for the patient.
- Advises patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Keeps abreast of new cannabis products on the market as well as the latest industry trends.
- Processes patient’s payments using the dispensary's Point of Sale (POS) system.
- Ensures that the store is clean and well-organized at all times.
- Ensures company policies and procedures are followed.
- Hires, trains, and supports new employees.
- Resolve customer issues.
- Provides leadership and direction to all employees.
- Works closely with ownership to ensure stores are profitable and reputable.
- Ensures an excellent standard of customer service is upheld.
- Maintains the store to high standards, includes stocking products and regular cleaning.
- Completes tasks assigned by the ownership accurately and efficiently.
- Takes inventory of cannabis products and ensures that the sales floor is adequately stocked.
- Maintains compliance by following the proper policies and procedures set by the company and the state.
- Performs other duties as assigned.
- Bachelor’s Degree or can substitute experience for degree.
- Two to four years of experience working as an AGM or GM in a dispensary.
- Ability to pass a background check and receive a facility agent card from the state.
- Sound knowledge of cannabis strains and their medicinal benefits.
- Outstanding organizational skills.
- Excellent analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Work well with other team-members.
- Be self-motivated and possess the desire for self-development.
- Ability to work autonomously when required.
- Physical Requirements: Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 15 pounds at times.
Here, we believe cannabis is the most natural form of medicine, that's why we are obsessed with creating and curating the best cannabis products in the south, using natural and sustainable farming practices, and giving back to our local community. We believe in plants over pills, and using the magic of mother nature to help people feel their best.
As the self-declared Southern ambassadors of weed, we pride ourselves in staying true to our roots as we bring the best the cannabis world has to offer to the places we love most. From our high-tech, high-touch growing practices to our expert extraction methods, we are obsessed with creating and curating the best cannabis offering in the south. Everything we do here is rooted in our desire to cultivate goodness.
Our approach to cannabis is straightforward: good people, good cannabis, good day. The core of our mission is to deliver high quality cannabis products and support and educate our communities on the tremendous healing benefits of this medicinal plant—and it all starts with our People.
We encourage you to explore opportunities with a company whose culture is dedicated to celebrating diversity and is committed to creating an inclusive work environment. We firmly believe that maintaining diversity and inclusion is what contributes to our stellar decision making and increased creativity!
We know we cannot achieve our goals without excellent talent- and so we’re looking for the best, brightest, and most determined individuals in the industry and beyond to join our team at this pivotal moment in history- the end of cannabis prohibition in the United States.
As a vertically integrated multi-state operator in the cannabis space, our company is rapidly growing and building out our Team. From Cultivation and Manufacturing our own products, to Wholesale and Retail, even Accounting, Marketing, Compliance, IT and HR, we have a myriad of opportunities for people to join the Team. Our full-time Team Members are also eligible for generous benefits packages, including insurance, paid time off and holidays, 401K and Employee Resource Groups! We also offer a highly competitive compensation package.
Should you join the Team, you’ll also be able to participate in any one of our Employee Resource Groups, which provide safe space and community for specific groups and cultures. We are excited to see the initiatives in community outreach and social justice work that come from these groups!
We are an equal opportunity employer.