What are the responsibilities and job description for the Server Assistant - Red PrimeSteak position at Good Egg Dining Group?
POSITION SUMMARY:
Provide guests with beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Generally assist wait persons at every level with customer service.
DUTIES AND RESPONSIBILITIES:
- Know restaurant standards, table numbers, wait sections, menu specials and be able to answer any questions customers may have effectively.
- Remove used tableware between courses and provide tableware for next course.
- Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Between seating, promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
- Inspect assigned restroom every hour and clean/re-stock as needed.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS:
- No previous restaurant experience required.
- Have working knowledge of the predominant language(s) of our guests.
- Be able to lift up to 30 pounds, reach, bend and stoop.
- Be able to work in a standing position for long periods of time (up to 6 hours).
- A passion for EXTREME HOSPITALITY.
