What are the responsibilities and job description for the Assistant Manager position at Good Judys Espresso & Bagel Bar?
Job Overview:
As an Assistant Manager at Good Judys Espresso & Bagel Bar, you will support the café in overseeing daily operations, ensuring excellent customer service, and maintaining high standards of quality and cleanliness. You will be a key player in managing staff, handling customer concerns, and contributing to the overall success of the café. Key Responsibilities:
- Assist in managing daily café operations, including opening and closing procedures.
- Supervise and train baristas, sandwich makers, and other staff members.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Ensure compliance with health and safety regulations and company policies.
- Assist with inventory management, including ordering and stocking supplies.
- Contribute to scheduling and payroll management.
- Analyze sales reports and assist with budgeting and financial planning.
Qualifications:
- Previous experience in a managerial or supervisory role in the food and beverage industry.
- Strong leadership and team management skills.
- Excellent problem-solving and customer service skills.
- Ability to multitask and work under pressure.
- Proficiency in basic computer applications and point-of-sale systems.
- Must become an ANSI-Accredited Certified Food Prep Manager (CFPM) within 30 days of hire.