Patient Care Coordinator

Good Neighbor Health Clinic is seeking a dedicated Patient Care Coordinator to join our team. Our mission is to create a community where everyone has access to the health resources they need to reach their full potential for mental, physical, and social well-being. The work you do will directly improve health outcomes by ensuring access to high-quality medical and dental care for all, regardless of their ability to pay.

Responsibilities:

The Patient Care Coordinator plays a vital role in supporting clinical staff and volunteers, ensuring continuity of care, and addressing specific patient needs while upholding the mission of Good Neighbor Health Clinic. Key responsibilities include:

• Coordinating the hand-off of patients to team nurses and other community resources following intake.
• Serving as a patient advocate by supporting medical and nursing volunteers and staff with follow-up and post-appointment care.
• Recognizing urgent situations and collaborating with the Medical Clinic Team to ensure continuity of care, appropriate referrals, and necessary resources.
• Maintaining accurate and up-to-date patient records and submitting data as required.
• Managing post-encounter casework, ensuring timely follow-up.
• Contributing to the development of patient care standards and working with community programs to provide patient education and resource coordination.

Qualifications:

• Current licensure as an LPN, RN, or EMT currently licensed in Vermont and New Hampshire.
• Basic Life Support (BLS) Certification.
• Minimum of three years of clinical experience, with at least 1-2 years of public health exposure.
• Strong team player, dedicated to working collaboratively with colleagues and volunteers to fulfill our mission.
• Excellent written and verbal communication skills, with the ability to document patient information clearly and consistently.
• Exceptional organizational skills and attention to detail.
• Commitment to patient confidentiality and accurate data management.
• Ability to prioritize tasks and work independently with minimal supervision.

Benefits:

Good Neighbor Health Clinic offers a comprehensive benefits package, including:

• Fully paid single coverage for medical and dental insurance.
• Contributions to a Medical Flexible Spending Account.
• Generous paid time off and paid holidays.
• Training and support for continuing education.
• Employee Assistance Plan (EAP) for you and your household.
• Affordable vision and voluntary benefits options.

Our Culture:

At Good Neighbor Health Clinic, we prioritize patient-centered care and uphold the dignity of every individual. We foster a culture of learning from a position of humility and seek to continually learn from our patients. We promote a culture of equity and justice in healthcare, continuously striving to better serve our community.

We are proud to be an Equal Employment Opportunity employer and encourage all qualified individuals to apply.

How to Apply:

If you are passionate about making a difference and meet the qualifications above, please submit your cover letter and resume to hr@goodnhc.org. We look forward to welcoming a committed professional to our team!

Job Types: Full-time, Part-time

Pay: From $28.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• White River Junction, VT 05001: Relocate before starting work (Required)

Work Location: In person

Salary : $28