Housekeeping and Laundry

Good Neighbor Society

Environmental Services

Overview of Role / Essential Job Functions

Performs a variety of general laundry and housekeeping/cleaning duties to provide quality laundry service and to maintain the nursing center in a sanitary, attractive, and orderly condition.

Resident Rights/ Safety and Sanitation/ Staff Development

Resident Rights

• Knows and respects patient rights.

• Ensures all protected health information is kept confidential.

• Reports all complaints made by patients to the supervisor.

• Reports all allegations of resident abuse, neglect, and/or misappropriation of patient properly.

Safety and Sanitation

• Follows established safety policies and procedures.

• Observe the safety needs of patients as indicated in the care plan.

• Wears and/or uses safety equipment and supplies when indicated and properly trained to use.

• Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations.

Staff Development

• Attends and participates in scheduled in-service training, educational classes and meetings, including safety committee.

• Participates in QAA process.

Responsibilities

• Inventories of clothing and personal items brought in with new residents and marks with proper identification.

• Picks up brutes with soiled linen from each wing throughout shift; Prepares articles for washing by unbuttoning, turning pockets out, and unrolling sleeves; Sorts soiled laundry into appropriate loads for washing.

• Washes contaminated lines separately from other linens.

• Follows standard washing procedures to add soap solution, bluing, and other chemicals to wash; Washes contaminated lines separately from other linens.

• Dries linens and residents clothing in the dryer.

• Presses garments; Checks condition of linens for worn spots or tears; Folds linen and returns the sufficient amount of linen to clean linen room on each wing for needs of the day; Distributes laundry to the appropriate resident.

• Disposes of unmarked clothing left in laundry.

• Maintains equipment used in performing duties; Cleans washers and dryers, dryer lint filters, and soap dispensers at end or near end of shift; Brushes spillage from floor into drain.

• Cleans brutes and replaces liners daily as assigned.

• Follows cleaning schedule as outlined for housekeeping department t clean offices, handicap and visitors restrooms, activity room, kitchen restroom, service entrance and therapy room, entrances and exits, utility areas, closets, lounges, lobbies, halls, etc; Performs emergency housekeeping.

• Cleans, dusts, washes and disinfects all fixtures, floors, and walls, doors and ceilings, as directed; Scours and polishes water fountains, sinks, mirrors, glass panels in door and partitions, brass, and movable and stationary furnishings and fixtures; Changes slip covers, scarves, doilies, etc. when soiled and arranges furniture and equipment in an orderly fashion; Cleans ledges, shelves, vents, windows, window sills, etc.; Removes and re-hangs curtains, drapes, and dividers for cleaning, when needed; Replenishes supply of soap and towels in appropriate receptacles.

• Empties and cleans wastebaskets.

• Works jointly with maintenance personnel to service floors, all patient rooms, baths, lounges, nurses stations, and offices as assigned.

• Performs terminal cleaning duties according to established procedure in patient rooms when patient has been discharged or transferred and prepare rooms for new occupants.

• Performs cleaning duties in isolated units when patient is transferred according to established procedures (see Nursing Procedure manual).

• Vacuums and shampoos carpeting and rugs.

• Maintains order in supply room by cleaning lockers and equipment and arranging supplies.

• Maintains equipment used in performing housekeeping duties.

• Performs any miscellaneous work assignments as may be required.

Education/ Experience/ Physical Demands

Education and Experience

• High School Diploma or equivalent preferred; ability to read and understand directions

• Pervious housekeeping/laundry experience preferred.

Physical Demands

• Exerting up to 60 pounds of force occasionally, and up to 20 pounds of force frequently to move objects. Climbing, balancing, stooping, kneeling, crouching, crawling, handling.

Working Conditions/ Principal Contacts

Working conditions

• Inside with exposure to noise and vibration, heat, and temperature, wet and humid conditions, and considerable exposure to disagreeable conditions including odor and infection

Principal Contacts

• Receives assignments from supervisor and has frequent contact with patients, center guests, and other housekeeping/laundry aides.

General Requirements

Must be able to execute the terms and conditions set forth in the Good Neighbor Society Handbook, including, but not limited to:

• Works in a safety-conscious manner, which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safely violations or hazards to supervisor.

• Complies with company policies and procedures and local, state, and federal regulations.

• Adheres to policy on Drug-Free Workplace

• Interacts in a tactful, diplomatic, and humanistic manner with residents, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each resident and facility guest.

• Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.

• Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status or any other legal protected category.