What are the responsibilities and job description for the Host position at Good News Restaurant & Bar?
Job Overview
We are seeking a friendly, professional and organized Host/Host to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit. Your ability to communicate effectively and manage guest flow will ensure a welcoming atmosphere that reflects our commitment to outstanding hospitality.
Duties
- Greet guests warmly upon arrival and escort them to their tables, ensuring a positive first impression.
- Manage reservations and maintain an organized seating chart to optimize guest flow.
- Provide excellent customer service by addressing guest inquiries and accommodating special requests.
- Communicate effectively with the kitchen and wait staff to ensure timely service.
- Handle phone calls with professionalism, including taking reservations and answering questions about the menu or restaurant policies.
- Assist with maintaining cleanliness and organization of the front-of-house area.
- Collaborate with team members to enhance the overall dining experience for guests.
Requirements
- Previous experience in guest services, restaurant or hospitality settings is required.
- Strong customer service skills with a focus on helping guests feel welcome and valued.
- Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
- Familiarity with Restaurant Manager POS systems is a plus but not mandatory; training will be provided.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- A positive attitude and willingness to assist team members as needed.
- Willingness to help bus, reset tables.
- Ability to communicate special dates, events to servers about their tables.
Join us as we strive to create memorable dining experiences for our guests!
Job Type: Part-time
Pay: $17.00 - $19.22 per hour
Expected hours: 10 – 20 per week
Benefits:
- Employee discount
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $17 - $19