CASE MANAGEMENT COORDINATOR

Description

Job Title: Case Management Coordinator
Department: Youth & Teen Services
Reports To: Senior Director of Youth and Teen Services
FLSA Status: Exempt
Revision Date: July 2024

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support.   We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 90 . We serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health and education, and social and emotional needs of our neighbors.

Our mission to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty.” We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments.

Position Summary
The Case Management Coordinator is responsible for developing and supporting case management services for youth, ensuring case managers receive necessary support to enhance the quality of life of youth and their families with social related services

Education and Experience

• Bachelor’s degree in social work from an accredited college or university is required; a master’s degree in social work is preferred.
• Minimum of two years of experience working with youth required.
• LMSW licensure is preferred or must be obtained within the first year of employment.
• Experience with contract reports, budgets, and client management database systems required.
• Valid driver’s license required, driving involved.
• Current CPR/First Aid certification.
• Bilingual in English/Spanish preferred according to business needs and requirements.

Essential Duties & Functions

• Demonstrate adherence to the Core values of Good Samaritan Community Services.
• Supervise social work interns to ensure effective program operations.
• Provide case management services following program policies and procedures.
• Orient parents/guardians to program rules, operations, and expectations during intake.
• Demonstrate sensitivity to the social, physical, and emotional needs of participants.
• Mentor and support participants in identifying personal strengths and achieving goals. 
• Monitor and document participant progress, adjusting service plans as needed. 
• Develop and deliver curriculum and lesson plans for program participants. 
• Communicate with parents/guardians about participant progress in academics, behavior, and health. 
• Connect families to in-house or community services identified in their service plans. 
• Collaborate with agency partners to provide mental health and community services to those in need. 
• Oversee the Connected Learning Community by developing monthly activity plans and establishing community partnerships for on-site training opportunities. 
• Support monthly parent meetings and activities. 
• Submit required reports on a monthly, quarterly, and yearly basis. 
• Attend contractual meetings and fulfill obligations. 
• Provide guidance to other programs and staff as needed. 
• Complete other duties as assigned by the Senior Director of Youth and Teens Services. 

Supervisory Responsibilities
Manages Youth Case Management staff, interns, volunteers, and work study students as assigned by the Senior Director of Youth and Teens Services.

Work Environment
This position operates in a professional office environment.

Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, and occasionally lift between 25-35 pounds. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel
Local and regional travel is required.

Expected Hours of Work
This is a full-time position. Days and hours of work are typically Monday-Friday 9:30 AM to 6:30 PM and require occasional long hours and weekend work. This is dependent upon the nature of the special action, project, or event that may arise, and the timeframe for completion.

Benefits and Compensation
The annual salary is $44,000. A competitive compensation package will be offered for this position based upon the successful candidate’s education, skills, and experience.

Qualifications

Salary : $44,000