Youth Case Manager - Seasonal

EMPOWERING COMMUNTIES TO THRIVE

Job Title: Youth Case Manager--Seasonal
Department: Youth & Teen Services
Reports To: Program Coordinator
FLSA Status: Hourly, Non-Exempt
Revision Date: March 2025

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 90 . We serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health and education, and social and emotional needs of our neighbors.

Our mission to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty.” We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments.

Position Summary
The Youth Case Management model uses a holistic approach that focuses on a child’s mental, social, physical, and emotional well-being. It employs a Strengths-Based Perspective, offering both individual and group Case Management support. Staff will help youth build resiliency and social skills (interpersonal relations, goal setting, conflict management, anger management, etc.). Our services are designed to facilitate youth engagement, improve school and program behavior, and further foster relationships with youth and their families.

The role of a Case Manager is to encourage and support youth, connect them to resources, help them achieve self-sufficiency, and maintain an optimum level of wellness so they can engage in positive experiences at home, school, and in the community. Case Managers are responsible for working with youth to create an Individualized Service Plan that is used to track client progress and monitor individual outcomes. Through routine behavior monitoring and ongoing interaction with youth and their parents/caregivers, Case Managers can assess whether a youth's needs are being met and continually review and refine service plans as needed.

Education and Experience

• Currently enrolled in a social work or related field program with at least 12 credit hours completed.
• Minimum of one year of experience working with youth required.
• Experience with contract reports, budgets, and client management database systems preferred.
• Valid driver’s license required, driving involved.
• CPR/First Aid certification required or ability to obtain prior to starting.
• Bilingual in English/Spanish preferred according to business needs and requirements.

Essential Duties & Functions

• Demonstrate adherence to the CORE values of Good Samaritan Community Services.
• Provide case management services in accordance with program policy and procedure.
• At intake, verbally orient parents/guardians to program rules, operations, and expectations.
• Demonstrate sensitivity to the social, physical, and emotional needs of program participants.
• Mentor and support participants to identify personal strengths and set and achieve goals.
• Monitor participant progress (behavior, development, and health status) and revise service plans, as needed and in tandem with the Program Coordinator.
• Deliver curriculum to program participants and develop lesson plans as needed.
• Confer with parent/guardian to address participant progress (academic, behavior, or health).
• Link participant families to in-house or community services as identified in participant service plans.
• Support monthly parent meeting activities.
• Maintain detailed participant records and enter attendance, progress notes, and outcomes into the electronic data system in a timely manner.
• Address immediate client behavior problems with Program Coordinator, and assist staff in dealing with these behaviors, if possible.
• Provide support to other Youth and Teen Services (YTS) programs to help contribute to the overall program effectiveness.
• Complete other duties as assigned by the YTS Program Manager or Program Coordinator.

Supervisory Responsibilities
Manages volunteers, interns, and work study students as assigned.

Work Environment
This position operates in a professional office environment.

Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, and occasionally lift between 25-35 pounds. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel
Occasional local and regional travel is required.

Expected Hours of Work
This is a full-time, seasonal position. Start date is June 2, 2025, and end date is July 25, 2025. Days and hours of work are typically Monday-Friday from 7:45 AM – 4:45 PM. Occasional long hours and weekend work may be required depending on the nature of special actions, projects, or events.

Benefits and Compensation
Salary rate is $16.00 to $17.00/hour. A competitive compensation package will be offered for this position based upon the successful candidate’s education, skills, and experience.

Job Type: Temporary

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16 - $17