What are the responsibilities and job description for the Palliative Administrative Assistant position at Good Samaritan Hospice?
Join our Palliative Team today!
Our palliative care team is expanding, and we’re looking for a resourceful, compassionate Administrative Assistant to be the operational heartbeat of the department. This opportunity is rare. In this role, you’ll be the go-to problem solver and connector—keeping things moving, supporting our clinicians, and ensuring patients and families get the help they need when they need it most.
As part of the region’s leading non-profit, community-based care organization, you’ll have a front-row seat to meaningful, impactful work every day. If you bring energy, attention to detail, and a heart for service—and love being the person who helps everything click behind the scenes—we’d love to meet you
Why Join Us?
Mission-Driven Work – Be part of a non-profit organization that puts people first—delivering compassionate, community-based care that makes a real difference in the lives of patients and families.
Supportive Culture – Join a collaborative team with hands-on leadership, where your voice is heard, your work is valued, and you're surrounded by people who care deeply about what they do.
Innovation & Growth – We’re always looking for better ways to serve. We welcome fresh ideas, encourage continuous learning, and invest in your development.
Meaningful Impact – This isn’t just a job—it’s a chance to be part of something bigger. Your work directly supports patients during some of life’s most important m
What You’ll Do:
- Enter referrals and build new patient charts with accuracy and attention to detail.
- Serve as a primary point of contact—answering calls, responding to questions, rescheduling appointments, and connecting patients and families with helpful resources.
- Ensure timely routing of clinical calls to the appropriate provider or triage clinician.
- Assist with billing responsibilities and identifying and resolving billing errors prior to claims submission.
- Upload documents and manage medical records in compliance with privacy and documentation standards.
- Collaborate with clinical and administrative team members to keep daily operations moving, including updating patient census information.
- Jump in where needed to support a fast-paced and purpose-driven team.
What We’re Looking For:
- You have at least one year of experience in a healthcare administrative or support role.
- You’re organized, reliable, and detail-oriented, with strong computer and EMR skills.
- You’re a clear communicator and a natural problem solver.
- You’re kind, professional, and composed, especially when helping people through complex or emotional situations.
- You take initiative, are curious, and look for ways to improve how things are done.
LPNs are welcome to apply, though a license is not required for this role.
Please Apply Today!
