Care Manager - Jail Discharge Program

Shifts Available:

• M-F 6am to 2pm, Saturday & Sunday Off
• M-F 2 pm to 10pm, Saturday & Sunday Off

Essential Duties and Responsibilities:

The Re-Entry Discharge Planner plays a crucial role in providing re-entry services to inmates, guiding them to programs that match their needs, and ensuring they receive necessary assistance upon release.

The duties include:

• Manage an assigned caseload of inmates.
• Assess clients' re-entry planning needs and wants.
• Coordinate clients' needs and wants with their attorneys and/or public defenders.
• Develop individualized re-entry plans tailored to each client's needs and goals.
• Arrange residential program screenings and transportation.
• Confirm clients' Medi-Cal status and assist with Medi-Cal applications as needed.
• Facilitate linkage with supportive services, including drug and alcohol treatment, mental health services, homeless services, housing resources, clothing resources, and public health services.
• Coordinate with Collaborative Courts such as Restorative Court, Veterans Treatment Court, Substance Abuse Treatment Court, Mental Health Treatment Court, and Clean and Sober Drug Court.
• Coordinate aftercare services with parole agents and the Division of Parole Operations.
• Secure placements in transitional living programs as appropriate.
• Prepare narrative and statistical reports, documents, and correspondence related to re-entry planning services.
• Participate in multi-disciplinary team meetings within the Sheriff's Office and with community partners.
• Maintain written records of all contacts and case progress notes.
• Document any obstacles encountered in achieving the goals stated in the inmate's individualized plan.
• Promptly notify the manager of any work orders or supply needs.
• Attend staff meetings, complete training timely, and accurately complete timecards.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills, and abilities required to perform the daily tasks and job duties bulleted above.

• High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
• Bachelor’s Degree in Criminal Justice, Human Services, or Social Work Required.
• One year of social service case worker with experience in working with homeless persons, or equivalent.
• Experience in case management practices and working knowledge of various appropriate counseling techniques
• Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders.
• Crisis intervention skills: Capacity to handle crises and de-escalate conflicts.
• Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
• Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
• Excellent computer proficiency (MS Office – Word, Excel, and Google)

Required Qualifications:

Employment Eligibility Verification:

• Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:

• Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:

• Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.
• Must also meet the requirement of passing the Department of Justice background in accordance with Probation policy.

Pre-Employment Drug Screening:

• Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.

Driving Skills:

• Must meet the requirements set by our auto insurance carrier.

Insurance Coverage:

• Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history and other factors.

Personal Insurance Coverage:

• Must have personal insurance coverage that meets the requirements set by the employer.
• This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
• The coverage must be valid and maintained throughout the employment period.

Benefits:

Full-Time Benefits:

• Health Insurance
• Dental, Vision, and Life Insurance
• 401k Matching
• Paid Time Off (PTO)
• Paid Holidays and Floater Day
• Employee Assistance Program
• Gym Membership Discount
• Tuition Reimbursement
• Working Advantage

Part-Time Benefits:

• 401k Matching
• Paid Time Off (PTO)
• Employee Assistance Program
• Gym Membership Discount
• Working Advantage

Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.

Work Environment:

The work environment involves interaction with inmates who are about to be released from jail, as well as various community partners such as mental health programs, community health clinics, Collaborative Courts, parole agents, and other relevant stakeholders. Multi-disciplinary team meetings with both Sheriff's Office personnel and community partners might take place within the office premises or other designated locations. Considering the nature of the job, the work environment may involve dealing with sensitive and challenging situations, as it deals with inmates, some of whom may have co-occurring disorders or serve lengthy sentences. The Staff will need to maintain a professional and compassionate approach while working with these individuals.

The work environment may also require the staff to manage an assigned caseload, prepare reports and documentation, and potentially provide court testimony, indicating that there could be office-based tasks as well. Homeless services with clients experiencing substance abuse or mental illness are characterized by a commitment to creating a safe, supportive, and non-judgmental atmosphere. It is crucial to establish a secure environment that prioritizes the well-being of both staff and clients. The work is often carried out through a multidisciplinary team approach, involving professionals from various fields who collaborate to provide comprehensive support. Crisis management protocols and resources should be readily available to address emergencies related to substance abuse or mental health. Ongoing training and professional development opportunities equip staff with the necessary skills to effectively engage with clients and address their complex needs. Additionally, the work environment should prioritize staff self-care and support, recognizing the potential challenges and providing resources for their well-being. Confidentiality and privacy of client information are paramount, ensuring trust and maintaining ethical standards. By fostering an inclusive and empathetic work environment, homeless services can effectively support clients on their path to recovery and stability.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Some examples are:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to lift and carry up to 40 lbs.
• The capability to navigate stairs multiple times during a shift is required.
• Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
• Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues and maintain a safe working environment.

Mental Requirements:

The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions. Here are a few examples:

• Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances.
• The nature of working with individuals experiencing homelessness can be emotionally draining. Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout.
• Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations. Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain.
• Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.

The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and abilities required.

Job Type: Full-time

Pay: $26.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Ability to Commute:

• Santa Maria, CA 93457 (Required)

Ability to Relocate:

• Santa Maria, CA 93457: Relocate before starting work (Required)

Work Location: In person

Salary : $26 - $32