Day Habilitation Coordinator

Essential Duties and Responsibilities:

The Day Habilitation Coordinator for Hope Village Santa Maria is tasked with developing and managing the Day Habilitation program in the specified location. This role involves scheduling, coordinating, planning, and facilitating all services related to the Day Habilitation program at Hope Village. The Day Habilitation Coordinator is responsible for client enrollment, submission and tracking of authorization forms, daily documentation of provided services, monthly data auditing, and the completion of Monthly Summary reports and functional assessments for individuals utilizing the service. Day Habilitation services aim to assist clients in acquiring, retaining, and enhancing self-help, socialization, and adaptive skills essential for successful living in their natural environment. These services are provided in the client's current place of residence, including shelters or out-of-home, non-facility settings. The Day Habilitation Coordinator is responsible for the following tasks:

• Support and encourage clients in emergency shelter locations to enroll and participate in services.
• Determine client eligibility for Day Habilitation services and collaborate with the client’s case manager to complete referral and authorization request forms for enrollment.
• Submit authorization requests to Cencal Health via the provider portal to enroll clients in DH services.
• Create, review, and update Habilitation Plans as required by Cencal Health to establish goals for client participation in DH services.
• Coordinate daily, weekly, and monthly programming, creating a monthly calendar of activities.
• Facilitate daily programming in partnership with internal and external service providers.
• Complete daily documentation of services for each client enrolled in the DH program.
• Participate in monthly auditing of accurate data with the Quality Assurance department and in monthly billing activities with the Accounting department.
• Provide direct support to clients enrolled in DH services, case managers working with clients in DH services, and Program Managers and Directors to ensure programmatic elements of DH services are met.
• Cultivate relationships with community partners to bring necessary DH programming on-site.
• Evaluate the effectiveness of plans through monthly summary reports and functional assessments.
• Support individuals in skill development and promote their feelings of self-respect and respect for others, as well as a sense of connection to the community.
• Develop meaningful partnerships with individuals, families, and the community to fulfill the individual’s right to live productive and rewarding lives.
• Complete and maintain all records by the standards of Good Samaritan and Cencal Health.
• Regularly meet with the supervisory team to exchange information, brainstorm, and solve problems.
• Participate in the team decision-making process and consistently carry out decisions.
• Present a positive and professional public image, being polite and professional in daily interactions with all individuals.
• Adhere to Agency & Program policies and procedures and serve as a role model for other program staff.
• Achieve program and department goals by performing other responsibilities as required.
• Maintain confidentiality of all protected health information by agency policy.
• Participate in quality and fiscal program audits, implementing recommendations as needed.
• Maintain high ethical standards in all aspects of the role. Adhere to professional codes of conduct, respect client confidentiality, and prioritize the well-being and rights of clients at all times.
• Be prepared to respond to crises promptly and effectively, providing immediate assistance and access to appropriate resources when needed.
• Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
• Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
• Perform related duties as assigned by the supervisor.
• Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:

This section outlines the essential knowledge, skills, and abilities required to perform the daily tasks and job duties bulleted above.

• High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
• An associate degree in Education, Social Work, Human Services, or a related field is required.
• Minimum two years experience in a homeless services setting working directly with individuals experiencing homelessness, mental health, and/or substance use concerns preferred.
• Familiarity with available resources to support homeless clients is essential.
• Bilingual Spanish-speaking is preferred, and eligible for a bilingual stipend
• Excellent communication skills: Ability to effectively communicate with shelter residents, colleagues, and external stakeholders.
• Crisis intervention skills: Capacity to handle crisis situations and de-escalate conflicts.
• Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
• Ability to work in a team: Collaboration and cooperation with other shelter staff, volunteers, and external agencies.
• Excellent computer proficiency (MS Office – Word, Excel, and Google)

Required Qualifications:

Employment Eligibility Verification:

• Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:

• Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:

• Successful completion of a comprehensive background screening, which may include criminal record checks, employment history verification, and reference checks.

Pre-Employment Drug Screening:

• Must pass a pre-employment drug screening to ensure a drug-free workplace. A negative drug test result is required.

Driving Skills:

• Must meet the requirements set by our auto insurance carrier.

Insurance Coverage:

• Must be able to qualify for Good Samaritan Shelter insurance coverage, which may include meeting specific criteria related to driving record, insurance claims history and other factors.

Personal Insurance Coverage:

• Must have personal insurance coverage that meets the requirements set by the employer.
• This may include liability insurance, automobile insurance, or any other type of insurance deemed necessary for the position.
• The coverage must be valid and maintained throughout the employment period.

Benefits:

Full-Time Benefits:

• Health Insurance
• Dental, Vision, and Life Insurance
• 401k Matching
• Paid Time Off (PTO)
• Paid Holidays and Floater Day
• Employee Assistance Program
• Gym Membership Discount
• Tuition Reimbursement
• Working Advantage

Part-Time Benefits:

• 401k Matching
• Paid Time Off (PTO)
• Employee Assistance Program
• Gym Membership Discount
• Working Advantage

Please note that these benefits are subject to specific eligibility criteria and may be subject to change based on company policies and guidelines.

Work Environment:

The work environment for homeless services with clients experiencing substance abuse or mental illness is characterized by a commitment to creating a safe, supportive, and non-judgmental atmosphere. It is crucial to establish a secure environment that prioritizes the well-being of both staff and clients. The work is often carried out through a multidisciplinary team approach, involving professionals from various fields who collaborate to provide comprehensive support. Crisis management protocols and resources should be readily available to address emergencies related to substance abuse or mental health. Ongoing training and professional development opportunities equip staff with the necessary skills to effectively engage with clients and address their complex needs. Additionally, the work environment should prioritize staff self-care and support, recognizing the potential challenges and providing resources for their well-being. Confidentiality and privacy of client information are paramount, ensuring trust and maintaining ethical standards. By fostering an inclusive and empathetic work environment, homeless services can effectively support clients on their path to recovery and stability.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to lift and carry up to 40 lbs.
• The capability to navigate stairs multiple times during a shift is required.
• Proficiency in using hands and fingers to perform tasks such as typing, writing, handling paperwork, operating equipment, and assisting residents with daily needs.
• Sufficient vision and hearing capabilities to observe and respond to the environment, communicate with residents and colleagues and maintain a safe working environment.

Mental Requirements:

The mental demands outlined above are illustrative of the requirements necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these essential functions.

• Emotional resilience to cope with challenging situations and provide support to individuals facing difficult circumstances.
• The nature of working with individuals experiencing homelessness can be emotionally draining. Staff must be aware of the signs of compassion fatigue and have strategies in place to manage their own self-care and prevent burnout.
• Establishing and maintaining appropriate boundaries is crucial when working with vulnerable populations. Staff should be able to prioritize self-care, set limits on their emotional involvement, and practice self-reflection to prevent personal emotional strain.
• Serving a diverse population with various cultural backgrounds and identities. Staff should have a strong commitment to cultural sensitivity, respect for diversity, and the ability to communicate effectively with individuals from different backgrounds.

The Good Samaritan Shelter is a non-profit, community-based organization that relies on all members of staff to work together to serve the community and clients. At times, you may be asked to take on additional tasks outside of your usual responsibilities as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and abilities required.

Job Type: Full-time

Pay: $29.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Santa Maria, CA 93455 (Required)

Ability to Relocate:

• Santa Maria, CA 93455: Relocate before starting work (Required)

Work Location: In person

Salary : $29 - $31