Office Assistant Pulmonology Clinic

Overview:

Employer paid benefits

Medical, Dental, and Vision! Employee and any dependents.Â

Hourly Rate:

Starting $19.57 Max: $29.98 Employer paid benefits; Medical, Dental, and Vision.

ESSENTIAL JOB FUNCTIONS:

• Collects patient demographic and insurance information then accurately keys this information into Epic.Â
• Correctly schedules, cancels, or reschedules all patient referral appointments for the physician according to practice guidelines, either by phone or over the counter.Â
• Assists receptionist and helps to prepare charts for patient visit: verifying insurance coverage, referral and medical record information is available in chart at time of appointment and correct forms for documentation are available in chart.
• Scans documents into electronic charts and ensures the records are complete and up-to-date.
• Correctly takes messages either by phone or over counter, ensuring all necessary information is gathered and documented following practice guidelines and the messages are delivered in a timely manner.Â
• Documents appointment no-shows on the patient's appointment in Epic if front staff are unable to do so.
• Assists all front office staff as needed and completes other duties as assigned by the Practice Manager.
  
  

Responsibilities:

EQUIPMENT AND TOOLS

• Knowledge in computers, phones, and other office equipment.
• Knowledge in insurance regulations and medical terminology.
• Knowledge in filing procedures and record documentation.
• Bilingual, English/Spanish, is preferred, for customer service interpretation duties.
  
  

PERSONAL TRAITS, VALUES AND APTITUDES

Must Be Able To:

• Perform a variety of duties often changing from one to another without the loss of efficiency and composure.
• Demonstrate a positive, tactful, and harmonious attitude.
• Work independently.
• Recognize the rights and responsibilities of patient confidentiality.
  
  

WORKING CONDITIONS

Inside environment protected from the weather, variable noise levels, occasionally subject to combative customers or verbal altercations with co-workers, subject to a rapid pace creating an unpredictable environment and subject to possible exposure to infection, contagious disease, or hazardous materials, just to name a few.

PHYSICAL DEMANDS

Must Be Able To:

• Perceive the nature of sound by ear.
• Express or exchange ideas by means of spoken words.
• Extend arms and hands in any direction.
• Use of hands and fingers.
• Stoop, kneel, crouch, lift up to 30 lbs, sit and/or stand for extended periods of time.
• Be self-motivated, dependable, neatly groomed and well organized.
  
  

Qualifications:

QUALIFICATIONS:

• Â Education- High school graduate or equivalent required.
• Other- Bilingual and/or English-Spanish speaking preferred. Have the ability to work with a culturally diverse population.