What are the responsibilities and job description for the Community Health Coordinator position at Good Shepherd Health Care?
Employer Paid Medical, Dental, and Vision Benefit Premiums!
Salary Scale: $19.49 - $30.87
Definition of Position:
Provides coordination and support for Community Health & Outreach programs and departments.
Responsibilities
Essential Job Functions:
- Provides customer service for all Community Health & Outreach departments (phone calls, patient/community walk-ins, and appointments for ConneXions, Medicare counseling, community classes, and more.
- Assigns all new Community Health and ConneXions referrals to the appropriate department and/or Community Health Worker.
- Maintains a current, up-to-date list of all community resources and services.
- Schedules, coordinates, and completes data entry and collection for all CPR/BLS community classes.
- Data collection and inventory management for all community benefit services.
- Manages all department inventory and warehouse items.
- Provides direct support for CareVan scheduling/appointment management.
- Assists with scheduling and coordinating all community classes and events.
- Gathers and organizes all necessary materials for 40 events/year.
- Coordinates staffing for each community event.
- Provides support for Employee Wellness program, software, and data entry.
- Coordinates on education/services brochure management across the facility.
- Prepares all giveaway items, gift baskets/bags, sponsorship items, etc.
- Assists with community health messaging/advertising in the form of bulletin boards, brochure management, event/class/health messaging social media postings, and more.
- Assists with data entry, document creation, filing, tracking, reporting.
- Maintains up-to-date records for all CHO programs, events, classes, and grants.
- Assists with other departmental projects, as needed.
Oversees the day-to-day operation of Community Health & Outreach programs and departments by providing assistance as needed.
Reports directly to the Director of Community Health & Outreach.
Communicates effectively and therapeutically with people from every socioeconomic background.
Capable of functioning in a fast-paced environment with strong interpersonal skills.
Ability to communicate effectively in oral and written form.
Ability to assist and support creative, independent actions for clients.
A well-organized self-starter who works well independently, as well as a team member.
Qualifications
Qualifications:
Education: Requires graduation from high school. Supplemental courses in office work preferred, but not required.
Experience: Customer service experience required. Prefer three years previous experience working in an administrative/office setting. Previous event planning/management experience preferred.
Required Skills:
- Excellent customer service skills
- Multiple phone line telephone system with excellent telephone etiquette skills
- Excellent skills in English, punctuation, spelling, grammar, proofreading, attention to detail
- Proficient in computer skills, typing, Microsoft programs (Word, Excel, Publisher), telephone systems, and copy/fax machines.
Other:
Written and oral fluency in English required with bilingual written/oral fluency in Spanish preferred. Ability to work with culturally diverse populations.
Working Conditions:
Primarily inside environment, protected from weather, but not necessarily temperature changes. Occasionally subject to hostile or angry clients. Subject to exposure to infectious disease, hazardous materials, and equipment. Also subject to rapid pace, multiple stimuli, unpredictable environment, and critical situations.
Physical Demand/ Traits:
Ability to sit at a desk, or to stand and work continuously for extended period of time. Able to lift up to 50 lbs. Ability to travel to various sites throughout the surrounding communities. Flexible hours.
40 Hours USD $19.49/Hr. USD $30.87/Hr. 01-8337 Connexions DaySalary : $19 - $31