Clinical Liaison

JOB SUMMARY

• Promote and facilitate inpatient referrals to Good Shepherd Rehabilitation Network, assess referrals for appropriateness and build positive relationships with referral sources.

ESSENTIAL FUNCTIONS

• DEVELOPS REFERRAL BASE

  • Maintains a thorough knowledge of facilities, products, services and acuity trends.

• DEVELOPS RAPPORT WITH POTENTIAL PATIENTS, THEIR FAMILIES OR SIGNIFICANT OTHERS

  • Serves as a rehabilitation consultant, with attention to rehabilitation potential, therapy progress, discharge plan and feasibility and special equipment needs.

• DEVELOPS AND MAINTAINS RELATIONSHIPS WITH REFERRAL SOURCES

  • Tracks referral sources and responds appropriately to negative trends.

• PROVIDES OUTCOME DATA

  • By providing potential patients and referral sources with the most up to date outcome information for GSRN and demonstrating the ability to clearly explain how GRSN ranks against our competitors.

• IDENTIFY APPROPRIATE LEVEL OF CARE

  • By gathering all pertinent information that will assist in identifying if the potential patient is appropriate for IRF level of care. 

• COMPLETES ALL REQUIRED PRE-ADMISSION SCREENING DOCUMENTATION

  • By determining that services are appropriate, reasonable and necessary.

  • By providing recommendations as to appropriate level of care and assisting case managers with precertification.

• EDUCATOR

  • Educates potential patients, families or significant others, referral sources, hospital personnel, external payers and external case managers as to rehabilitation program benefits and services.

• MAINTAINS QUALITY SERVICE

  • Demonstrates positive communication between customers at all times.

  • Maintains high ethical standards.

• CONTRIBUTES TO TEAM EFFORT

  • Provides information necessary to facilitate referrals and subsequent admissions.

  • Serves as a contact person for the rehabilitation team, internal admissions team, clients and external sources to enhance outcomes.

QUALIFICATIONS: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   

  • Education

    • Diploma in Nursing, or any clinical program Associates Degree required. Clinical program Bachelor’s degree preferred.

  • Work Experience

    • 2-4 years of nursing, therapy, or case management experience required

    • Knowledge of acute rehabilitation preferred

  • Licenses / Certifications

    • Driver's License required

    • Licensed Practical Nurse (LPN), Registered Nurse (RN) or Registered Respiratory Therapist (RRT) license strongly preferred