Case Planner (North Bronx Family Service Center)

The North Bronx Program is a family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice to provide comprehensive services for families.

Job Title:               Case Planner 

Reports To:              Supervisor

Location:                  2471 Morris Ave. Bronx, NY 10468

Hours:                       35 hours (Non- Exempt) (Position requires office hours.) Hybrid Schedules are based on program needs and at leadership discretion

Salary Range:    50K-55K  based on relevant experience and education.

Our superstar Case Planning candidate is:

• Passionate about providing high quality services to families in child welfare within Community Districts 4 & 5 in the Bronx.
• A lifetime learner, continuously developing your clinical skills
• Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
• Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility.

Major Duties of Case Planner include:

• Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of twelve (12) families.
• Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
• Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
• Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
• Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
• Integrate the practices of SBC into every counseling session.
• Ensure every child has been seen and properly assessed every month.
• Provide appropriate casework contacts to meet the needs of the families; minimally twice a month.
• Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.

Administrative and Advocacy Role:

• Collaborate closely with ACS, service providers, schools, medical and mental health clinics, and other resources serving family members.
• Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
• Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions.
• Attend and participate in Family Court hearings for families involved with ACS FSU.
• Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
• Participate in case consultation, continued SBC training, and the SBC certification process.
• Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
• Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
• Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.

Qualifications 

• Bachelor's Degree Required
• Master Level Candidates Encouraged to Apply 
• Child welfare experience preferred
• Bilingual - English/Spanish preferred
• Must have strong organizational, interpersonal, and counseling skills
• Must be able to work at least 2 evenings per week to accommodate working families’ schedules
• Must have strong inquiry skills and ability to seek and share internal and external best practices
• Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
• SBC trained and/or SBC certified a plus

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.