What are the responsibilities and job description for the ToGo Server position at Goode Company Restaurants?
About the Role:
As a ToGo Server at Kitchen & Cantina Woodlands, you will play a crucial role in delivering exceptional dining experiences to our guests who prefer takeout options. Your primary responsibility will be to ensure that all orders are accurately prepared, packaged, and presented in a timely manner, reflecting the high standards of our establishment. You will engage with customers, taking their orders and providing recommendations, while also managing the payment process efficiently. This position requires a keen attention to detail and a commitment to customer satisfaction, as you will be the face of our restaurant for those dining off-premises. Ultimately, your efforts will contribute to the overall success of our restaurant by enhancing customer loyalty and driving repeat business.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a food service or customer service role.
Preferred Qualifications:
- Familiarity with point-of-sale (POS) systems.
- Food safety certification.
Responsibilities:
- Greet customers warmly and take their orders accurately, ensuring all preferences and dietary restrictions are noted.
- Prepare and package food items for takeout, ensuring that all items are presented attractively and securely.
- Process payments and handle cash transactions with accuracy and integrity.
- Maintain cleanliness and organization of the takeout area, ensuring compliance with health and safety regulations.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders, addressing any issues that may arise.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with customers and ensuring their needs are met. Attention to detail is critical when taking orders and packaging food, as it directly impacts customer satisfaction. Time management skills will be utilized daily to ensure that orders are prepared and delivered promptly, especially during peak hours. Additionally, familiarity with POS systems will enhance efficiency in processing transactions and managing orders. Preferred skills, such as food safety knowledge, will help maintain a safe and hygienic environment, further contributing to the overall quality of service.
