What are the responsibilities and job description for the District Operations Manager position at Goodhouse?

Job Description

Job Summary : We are looking for an experienced and results-driven District Area Manager to oversee and manage the operations of multiple landscaping and lawn care locations across the state of Missouri. The ideal candidate will be responsible for driving business growth, ensuring high-quality service delivery, managing teams, and maintaining strong client relationships. This role requires strong leadership skills, operational expertise, and a passion for delivering exceptional customer service in the landscaping industry.

Key Responsibilities :

Operations Management :

Oversee day-to-day operations of multiple locations within the district, ensuring that all sites meet company standards for quality, safety, and efficiency.

Develop and implement operational strategies to optimize performance, increase profitability, and improve service delivery.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.

Team Leadership and Development :

Lead, mentor, and support a team of site managers and crew leaders, fostering a positive and productive work environment.

Conduct regular performance evaluations, provide feedback, and identify training and development opportunities for team members.

Promote a culture of safety, accountability, and continuous improvement among all employees.

Customer Relations :

Build and maintain strong relationships with clients, addressing their needs and concerns promptly and professionally.

Conduct regular site visits and client meetings to ensure customer satisfaction and identify opportunities for additional services.

Handle escalated customer complaints and resolve issues to ensure a positive client experience.

Business Development :

Identify and pursue new business opportunities within the district, including expanding services to existing clients and acquiring new accounts.

Collaborate with the sales team to develop proposals, conduct presentations, and close sales deals.

Develop and implement marketing strategies to increase brand visibility and attract new customers.

Financial Management :

Manage budgets for each location, monitor expenses, and ensure that financial targets are met.

Review financial reports and make data-driven decisions to improve profitability and operational efficiency.

Approve purchasing and manage inventory to ensure cost-effective use of resources.

Compliance and Quality Control :

Ensure all locations comply with company policies, industry regulations, and local laws, including environmental and safety standards.

Conduct regular inspections of job sites to ensure quality control and adherence to project specifications.

Implement and maintain processes to uphold high standards of service and client satisfaction.

Qualifications :

Proven experience as a District Manager, Area Manager, or similar role within the landscaping, lawn care, or related service industry.

Strong knowledge of landscaping, lawn care practices, and industry standards.

Excellent leadership, communication, and interpersonal skills with the ability to motivate and manage teams.

Demonstrated ability to manage multiple locations, prioritize tasks, and meet deadlines in a fast-paced environment.

Solid financial acumen with experience managing budgets, analyzing financial reports, and driving profitability.

Strong problem-solving skills and the ability to make data-driven decisions.

Valid driver's license and willingness to travel within the district as needed.

Must be willing and able to travel across the state of Missouri

Working Conditions :

Full-time position with a combination of office work, field visits, and travel within the district.

Competitive salary with performance-based incentives, company vehicle, and opportunities for advancement within the company.

Health insurance, retirement plans, and paid time off as part of the benefits package.

This role is ideal for a strategic and hands-on leader who thrives in a dynamic environment and is passionate about delivering outstanding service. If you are a driven professional with a background in landscaping and lawn care management, we encourage you to apply!

Why Our Employees Love Working Here…

The work we do is fast-paced, innovative, and fulfilling. We're growing something unique and one-of-a-kind, and we reward our employees well for their hard work.

Competitive salary

Medical Insurance

Dental Insurance

Vision Insurance

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