Warehouse Returns Associate Union

Description

Warehouse Associate/Returns and City Desk Back-up

Position Objectives: Goodin Company is a wholesale distributor of pipe, valves, fittings, plumbing, heating, air conditioning, water well, and waterworks supplies. We stock over 25,000 different items manufactured by over 500 different manufacturers and operate from fifteen different locations throughout Minnesota, Wisconsin, South Dakota, North Dakota, and Nebraska. Our goal is to be our customers’ first choice for services, supplies, and solutions by providing them with outstanding customer service.

Warehouse Associates and City Desk/Counter Sales Specialists are the backbone of Goodin Company, handling actual products and ensuring customer orders are filled accurately and leave the warehouse in a timely fashion and in excellent condition. They also provide outstanding service by helping customers who come into the City Desk.

Job Duties:

Essential Duties and Responsibilities:

• Inspect, receive, verify, and stock incoming returned resaleable stock products.
• Pull and prepare return to vendor/manufacturer orders for shipping, using barcodes, serial numbers, etc.
• Ensure that all merchandise is safely packed and properly labeled for shipping.
• Keep an inventory of all returned merchandise entering or exiting the warehouse.
• Safely transport merchandise to the shipping bay, and load trucks for delivery of product returning to manufacturer.
• Provide solutions for the sales personnel when dealing with a customer return, in a professional, polite, and timely manner.
• Ensure that the warehouse is kept organized, secure, safe, and clean in compliance with company, state, and federal regulations.
• Observe all safety policies and procedures.
• Assist customers in identifying and obtaining required parts in a friendly, professional manner.
• Establish professional in-person relationships with customers.
• Provide accurate parts-related information to customers.
• Ensure that customer orders are entered and processed in a timely manner.
• Maintain City Desk area, in compliance with company, state, and federal regulations.
• All other tasks assigned by supervisor.

Minimum Requirements:

• High school diploma or GED preferred.
• Proficient math skills to facilitate accurate and quick assessment of data.
• Plumbing and/or heating knowledge a plus.
• Ability to occasionally lift up to 100 lbs. and remain on your feet for extended periods.
• Great customer service, problem-solving, and communication skills.
• Comfortable with computer use.

Benefits: As a leader in our industry, Goodin Company offers a competitive benefits package which includes medical, dental, vision, disability, retirement savings plan with company match, profit sharing, paid time off, and more.

Physical Demands: The physical demands described here are a sample of those that must be met by an employee to successfully perform the essential functions of the job.

• May occasionally lift up to 100 lbs.
• Regular use of arms, hands, and fingers to feel, grasp, type, and reach.
• Frequently required to stand, walk, sit, talk, and hear.

Work Environment: Warehouse atmosphere. Employee may be exposed to moving machinery, vibration, fumes, and airborne particles. The noise level is usually moderate and occasionally loud.

Goodin Company is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, military or veteran status, and any other characteristic protected by applicable regional, state, or federal law.

The physical demands and work environment are representative of those that an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to contain a complete list of tasks and responsibilities related to this position. Goodin Company reserves the right to amend this document to meet legal, business, and organization requirements, as necessary.

Qualifications

• Receiving / shipping experience.
• Ability to learn quickly.
• Forklift experience.
• Ability to work with Customers-Customer service experience.
• Experience in a Wholesale distributor industry. pipe, valves, fittings, plumbing, heating, air conditioning, water well, and waterworks supplies. would be ideal. 

Salary : $28 - $30