Payment Solutions Strategy Director

About GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Payment Solutions Strategy Director is the second‐in‐command to the Head of Payments Solutions, responsible for driving execution, identifying risks and opportunities, and ensuring strategic priorities are met. This role acts as a force multiplier, optimizing operations, improving cross‐functional coordination, and taking initiative to solve challenges before they arise. The Strategy Director plays a key role in shaping the future of the payments business, ensuring scalable growth, operational excellence, and a competitive market position.

Essential Job Duties & Responsibilities

• Act as a trusted advisor and right-hand partner to the Head of Payments Solutions, helping to define and execute business strategy.
• Work with Head of Payment Solutions to manage the Payments strategic planning process and monitor performance against the plan ongoing.
• Develop and enhance Payments Solution infrastructure around budgeting, policies and procedures and other routine business processes.
• Identify key business risks and opportunities in the payments landscape, proactively driving initiatives to mitigate risks and capitalize on growth.
• Lead execution of strategic initiatives, ensuring alignment with revenue, adoption, and customer retention goals.
• Serve as a decision-making proxy for the Head of Payments Solutions when needed.
• Use data-driven methodologies to continuously assess payments operations, merchant onboarding, and transaction processing to identify inefficiencies and process improvements and implement solutions.
• Oversee key projects, including payment platform enhancements, partner integrations, and compliance initiatives.
• Work closely with sales, product, risk, and compliance teams to ensure seamless execution of business objectives.
• Implement best practices for process optimization, risk management, and decision-making.
• Monitor industry trends, regulatory changes, and competitive dynamics in the payments space to inform strategic decisions.
• Identify potential risks in merchant adoption, fraud prevention, and transaction processing, proactively implementing solutions.
• Provide data-driven insights and recommendations to support leadership decision-making and revenue growth.
• Take ownership of high-priority projects, ensuring timely execution without waiting for direction.
• Drive initiatives to enhance product adoption, improve merchant satisfaction, and increase transaction volume.
• Step in to fill operational gaps, resolve critical issues, and ensure business continuity.
  
  

Required Skills, Knowledge & Abilities

• Bachelor’s or Master’s in Business, Finance, or a related field.
• 7 years of experience in payments, fintech, financial services, or a strategic operations role.
• Deep understanding of payments infrastructure, merchant acquiring, and regulatory requirements.
• Strong ability to anticipate challenges, identify solutions, and implement change.
• Exceptional problem-solving, execution, and leadership skills with a bias for action.
• Outstanding communication and relationship-building abilities across internal teams and external partners.
• Ability to thrive in a fast-paced, high-growth environment with agility and resilience.
  
  

$215,000 - $250,000 a year

In addition to the above salary, this role may be eligible for a bonus and equity.

Additional Information Regarding Job Duties And Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!