Assistant On-Site Manager

Job Description

Job Description

Salary : 60k-72k

Goodman Management Group is a growing community association management company with Richmond & Virginia Beach offices. We are passionate about bringing new ideas and innovative technology solutions to the community management industry. We are building a team of talented individuals dedicated to making our clients' lives easier and providing them with the highest quality service possible.

Benefits offered are medical / dental / vision package (after 30 days), matching retirement contributions (after 30 days), unlimited PTO, cell phone stipend, industry driven continuing education, and the opportunity to earn bonuses based on job performance. We know that work is essential, but it is not the end all / be all to how we live our lives. Your life and family come first, and we will talk extensively about this in job interviews, where you can speak with other current employees about their experience working at Goodman Management Group.

We are looking for an On-site Assistant Manager to join us. We want to meet you if you are a tech-savvy professional with excellent customer service experience. Our ideal candidate has CMCA certification, exceptional oral and written communication skills, and can develop engaging content. You should be a people person who can provide excellent service via phone, email, or face-to-face with community owners.

BASIC FUNCTION AND RESPONSIBILITY :

Assistant Community Manager will report directly to the On-Site Manager and help with day-to-day operations of HOA under contract with GMG. Maintain regular office hours on-site Monday - Friday 8 : 30 AM - 5 : 00 PM. Must maintain a professional appearance at all times.

PRIMARY DUTIES :

• Manage the processing of completed Administrative Forms.
• Assist with distribution of photo ID's, stickers, and guest passes as rules allow.
• Perform general office duties including but not limited to typing, file management, photocopying, mailing, faxing, answering telephones, etc.
• Maintain a basic understanding and knowledge of Association's governing documents (Declaration, Articles of Incorporation and Bylaws, Rules and Regulations, and Architectural Standards).
• Interact with residents, contractors, Board Of Directors, etc. via phone, email, and in person and assist them with general questions and concerns.
• Assist with maintenance of files, budget compliance, and assist in the preparation of the communities' annual budgets and reserve plans.
• Assist residents with general questions and concerns. Resolution of resident inquiries and problems.
• Assist with communication coordination, performance of service, and / or related activities.
• Attendance at Board of Directors meetings when requested.
• Coordination of clubhouse rentals and calendar.
• Maintain desk space in a neat and professional manner.
• Research information, as required, regarding local issues and projects.
• Assist with property inspections of commonly owned areas and facilities to ensure proper maintenance.
• Takes reasonable safety precautions.
• Does not share confidential information outside of coworkers.
• Performs other duties as assigned by On-Site Community Manager.