What are the responsibilities and job description for the Appliance Installation Technician position at Goodman Solutions?
DescriptionFor over 20 years, Goodman has provided precision services for the world's largest media and tech companies by offering residential and commercial field service support and program management for regional and national installation and maintenance programs for network operators, e-retailers and electronics manufacturers.Job Summary : Appliance Installation Technician I's are responsible for delivery and installation of residential appliance products.Essential and Primary Functions : Loading appliances within a warehouse environmentResidential delivery of appliancesProper handling and installation of gas and electric household appliances such as washers, dryers, dishwashers, ovens, cooktops, and refrigeratorsEnsures the installed appliances are damage free, properly installed according to manufacturer's specifications and are fully functioningAdvise and educate customer regarding use and care of applianceEducate about benefits and upsell to customers add-on sales productsOther FunctionsInspects vehicle pre- and post-tripsMonitor the timely maintenance and repair of the vehicleUse provided handheld device to handle and close assigned work ordersContinuously learns about relevant new technologyMinimum Job Requirements : 3 month experience with in-home residential major appliance delivery & install experienceAbility to deliver "white glove service" to customersAt least 18 years of age and legally authorized to work in the United StatesHigh school diploma or GED requiredMinimum Knowledge, Skills and Abilities : Possess a valid driver licenseWorking knowledge of hand tools and power toolsMechanical skills and willingness to learn - plumbing and electricalBasic computer skills and comfortable operating electronic devicesStrong customer service skillsExcellent verbal and written communication skillsAvailable to work a flexible schedule (weekends / holidays / evenings)Ability to work independently or as teamWilling to learn and be trainedCertificates, Licenses, Registration and Requirements : At least 21 years of age and legally authorized to work in the United StatesHigh school diploma or GED requiredPass DOT physicalPhysical Demands : Ability to lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team with the use of a harness, lift, or dollyComfortable working in customers' homesComfortable working outdoors and driving in all types of weather conditionsBenefitsCompetitive pay for all team membersMedical, dental, and vision benefits available on the first day of the month following 30 days of employment401(k) Retirement plan with company matchingHealth Saving Account or Flexible Spending AccountCompany Provided Short Term and Long-Term DisabilityCompany Provided Basic Life and AD&DEmployee Assistance ProgramPaid Time OffHoliday PayLegal and Identity ServicesPet InsurancePaid TrainingEmployee referral bonusesGoodman Solutions considers applicants for all positions without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
