What are the responsibilities and job description for the General Laborer- Entry Level position at Goodrich Chimney Services?
Goodrich Chimney Services is looking for a full-time laborer with paid training. This position will be responsible for assisting the service manager in ensuring we are delivering the best quality work and strongest customer service possible. The service tech will address all customers respectfully, communicate; report any installation or service issues to the install manager & site Supers.
Job includes, but is not limited to:
- Driving to job sites, taking “finishing parts” inside and installing, cleaning for aesthetics, and running the fireplace to check all quality aspects.
- Assist in the follow-up of outstanding issues that may be beyond the abilities of the inside sales team including technical troubleshooting, technical items on the NTS (need to schedule) spreadsheet, follow-up phone calls, and general technical phone calls.
- Work in the field as “emergency” jobs arise and actively work directly with the Manager to follow up on these types of issues to prevent them from escalating.
- Actively work with customers, builders, and inside sales team to foster healthy relationships and exceptional customer service.
- Answer questions regarding service procedures and install manual interpretation.
- Other Duties as assigned
Job Requirements
- NFI certification is a plus, not necessary
- Comfortable with heights and climbing 24 foot ladders
Work Environment:
- Constant - outdoors on job sites, in commercial construction settings, or exposed to the elements such as heat, cold, sunlight, darkness, wind, rain, lightning, snow, and dust
Physical Demands:
- Frequent walking on uneven and unstable surfaces (Loose Dirt, Rock, Gravel, etc.)
- Occasional climbing of ladders
- Frequent ability to lift, bend, stoop, and kneel
- Lift up to 50 lbs.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Salary : $22 - $25
