Community Engagement Manager

Are you a well-connected people person who thrives on bringing communities together? Join us to generate new business, create long-lasting partnerships, and rally guests around our surf eatertainment concept. This is an active engagement role that will be out and about in Dallas making new connections, promoting events, activating our venue spaces to their full potential, generating and responding to inquiries, and being the host with the most.

Who We Are:

Goodsurf is “the most with no coast” - an experiential eat & play concept built around a stationary deep water surf wave, by industry experts committed to making surfing accessible to all.

We’re a fun-driven team that thrives on progress and innovative solutions. We believe in fostering a collaborative and empowering work environment where ideas are valued, and creativity flows freely. Our ideal Community Engagement Manager loves collaboration and place-building—and has a blast doing it.

What You’ll Do:

Create Connections. Drum up business through networking, partnerships, and constant communication.

Community Champion. You’ll meet communities from all walks of life and bring them together at Goodsurf with sensitivity and finesse.

Impress Guests. Understand what guests want and need, then blow them away with the best possible support.

Stellar Service. Serve as the primary point of contact for community partners, providing exceptional customer service and ensuring all needs are met in a timely and efficient manner.

Pro Planning. You’ll be responsible for charity and fundraising events onsite and tracking their success.

Lead by Example. Model exemplary hospitality with every engagement and interact positively and sincerely. You’ll be a team player supporting marketing and operations as needed and maintaining strong communication internally and externally.

Actively Engage. Show awareness of community needs and expectations, preventing problems before they occur. Always work with both our team and community members in mind and remain upbeat, knowledgeable, and professional.

Manage Donations. You’ll respond to all fundraising and donation requests, optimize filling the venue including donated spaces, attend and support events, and keep thorough documentation.

What You’ll Bring:

• Minimum of 3 years of experience in Hospitality, Event Planning, Community Engagement, and/or Nonprofit preferred.
• Bachelor’s in Business preferred.
• Must be able to read and write English.
• Must have strong verbal communication, interpersonal, and communication skills.
• Must have strong organizational and computer skills.
• Must be able to absorb and process new information quickly, keeping up with constantly changing and evolving systems.
• Must be able to think logically and improvise to apply past knowledge and situations to new problems or symptoms.
• Must be self-motivated with the ability to stay focused and meet goals, while proactively following up where team members may not.
• High standards of conduct and professionalism.
• Ability to work holidays, evenings, and weekends.

Why Work with Us?

• We’re a team of entertainment and hospitality veterans looking to create the next big thing in sports and entertainment - help us pilot the rocketship!
• One of our internal mantras is “treat people like adults.” If you’re looking for a company where you need to tell your boss you’ll be late to the office for a dentist appointment, this is not the company for you. We lead with trust and charitable assumption, and we expect you to do the same.
• Professional growth and learning opportunities - the beauty of a small growth company is everyone needs to wear multiple hats. What other hat do you want to try on?
• Join a crew that celebrates each other's successes, learns from failures, and lives on the cutting edge of the entertainment industry!

Think you’re the perfect fit for our Community Engagement Manager role? Apply via really with a resume showcasing your expertise and a cover letter highlighting your passion.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Weekends as needed

Experience:

• Hospitality: 3 years (Preferred)
• Event planning: 3 years (Preferred)
• Community engagement: 3 years (Preferred)
• Nonprofit management: 3 years (Preferred)

Language:

• English (Required)

Ability to Commute:

• Dallas, TX 75226 (Required)

Work Location: In person

Salary : $50,000