What are the responsibilities and job description for the Business Analyst II position at Goodville Mutual Casualty Co?
Description
Summary:
This position is responsible for collaborating with relevant stakeholders to understand and document current needs, practices, processes, problems & challenges. Under limited guidance and supervision, this position will create user stories and detailed requirements with an overall goal of accurately representing the business needs. This position will support the delivery process in all phases as needed, from creation of initial requirements, daily collaboration with delivery teams, assisting with the QA testing effort, to post-release verification.
Functions:
- Schedule and facilitate business requirements gathering sessions with business groups.
- Gather, accurately document, and own continued updates to known requirements.
- Author user stories in collaboration with product owner(s).
- Conduct requirement walkthrough with business team, IT development team, and QA testing team, ensuring clarification and understanding of all requirements.
- Complete tasks of moderate complexity with some degree of supervision.
- Receive directions and seek feedback from senior team members.
- Continuously develop skills and knowledge in business analysis methodologies and tools.
- Produce clear, concise, accurate documentation.
- Provide insight to assist in developing better business solutions, using knowledge of current state, current processes, future needs, industry trends, best practices, etc.
- Highlight critical trends and produce concise, relevant, and actionable management information reports and analysis.
- Assist in developing ROI analysis for management to prioritize and approve projects.
- Identify key measures of success for all initiatives and remain engaged with the project through implementation to ensure project success.
- Build and maintain effective working relationships with stakeholders.
- Perform other duties as needed.
Requirements
- Bachelor’s Degree or equivalent education required.
- Industry or role-specific certification(s) preferred.
- Two to four years’ relevant industry experience preferred.
- Proficiency with MS Office suite and basic project management software preferred.
- Ability to effectively manage a range of tasks and projects in an environment with changing priorities required.
- Ability to build collaborative relationships preferred.
- Ability to thrive in a rapidly changing environment preferred.
- Ability to understand business and IT topics and themes preferred.
- Experience in or ability to learn Property and Casualty insurance principles, insurance applications and agency-company interface required.
- Excellent written and verbal communication skills required.
- Is able to work flexible hours and occasionally travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) required.
- Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
- Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
- Ability to perform the essential functions of the job with or without reasonable accommodation required.
