What are the responsibilities and job description for the Assistant Store Manager - Santa Cruz position at GOODWILL CENTRAL COAST?
Job Details
Description
JOB SUMMARY: Assist with store managerial duties, including responsibility for store operations in the Store Manager’s absence. Perform related duties supporting the operation of retail store locations. Serve donors and customers ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.
ESSENTIAL DUTIES
Oversee store operations in the absence of the Store Manager and ensuring store staff deliver customer service according to defined procedures.
Provide guidance to staff on sales questions or issues; inform Store Manager or designee of personnel-related problems.
Provide input to Store Manager on staff performance appraisals and counseling.
Provide outstanding Donor and Customer service. Greet store customers; offer assistance and suggestions to customers in making product selections.
Complete customer transactions, following all cash handling and cash register procedures.
Perform defined store opening/closing procedures.
Conduct frequent training with staff.
Place/display inventory on sales floor, following defined procedures. Straighten and/or rearrange merchandise to increase customer appeal and ensure a neat and safe work environment.
Assist with stock rotation and markdowns, as directed by the Store Manager or designee.
Prepare store donations and rotated merchandise for transfer to the central processing plant.
Identify donated items for e-commerce.
Communicate problems, complaints, potential theft and/or safety issues to the Store Manager or designee.
SECONDARY DUTIES
May perform Donor services such as taking donations, documenting donation information and communicating with Donors.
Will perform duties related to daily sanitizing of store and donation locations.
May perform minor janitorial duties as required/assigned.
Assistant Store Managers may need to perform related duties not listed on this job description. This could require travel to other Goodwill Central Coast locations.
Qualifications
Supplemental Physical Requirements
|
Standing |
Consistently |
71-100% of the time |
|
Walking |
Consistently |
71-100% of the time |
|
Sitting |
Occasionally |
11-30% of the time |
|
Bending |
Regularly |
31-70% of the time |
|
Twisting |
Rarely |
1-10% of the time |
|
Pushing |
Regularly |
31-70% of the time |
|
Pulling |
Regularly |
31-70% of the time |
|
Climbing |
Rarely |
1-10% of the time |
|
Squatting/Kneeling |
Regularly |
31-70% of the time |
|
Lifting Carrying 10lbs. or less |
Consistently |
71-100% of the time |
|
Lifting Carrying 11-25 lbs. |
Regularly |
31-70% of the time |
|
Lifting Carrying 26-50 lbs. |
Occasionally (with MHE) |
11-30% of the time |
|
Longest Distance Carried |
- |
50 Feet |
|
Heaviest Item carried |
- |
25 lbs. |
|
Hand/Shoulder/Foot: Simple Grasp |
Consistently |
71-100% of the time |
|
Hand/Shoulder/Foot: Power Grasp |
Regularly |
31-70% of the time |
|
Hand/Shoulder/Foot: Fine Manipulation |
Consistently |
71-100% of the time |
|
Hand/Shoulder/Foot: Gross Manipulation |
Rarely |
1-10% of the time |
|
Ability to use a hand truck |
Regularly |
31-70% of the time |
|
Reaching at or above shoulder level |
Regularly |
31-70% of the time |
|
Reaching at or below shoulder level |
Consistently |
71-100% of the time |
|
Operate foot controls or repetitive foot movement |
Rarely |
1-10% of the time |
|
Talking/Hearing/Seeing -Normal or Corrected abilities sufficient to perform tasks |
Consistently |
71-100% of the time |
|
Driving long distances in a vehicle for an hour or more |
None |
N/A |
|
Driving short distances getting in and out of vehicle repeatedly |
None |
N/A |
JOB MODIFICATION
The physical aspects of the position may be modified, depending on the specific modification and the duration of the modification.
Salary : $20 - $21
