Store Manager

Description

JOB SUMMARY: Manage a retail store operation, controlling both store resources and human resources to meet budget goals.

ESSENTIAL DUTIES

Maximize store sales by providing customers with a high level of service and by using sound merchandising and display techniques.
Maintain accountability for cash register operations, all monies received, daily bank deposits, sales receipts and inventory; ensure protection of assets from either internal or external losses.
Recommend and implement store annual budget; manage operation to ensure budget goals are met.
Ensure store is properly staffed during hours of operation.
Manage retail store interface with the transportation department to ensure efficient flow of product/salvage/trash.
Ensure that store housekeeping, safety and security is maintained, reporting all needed repairs/problems/hazards immediately.
Ensure timely placement/display of inventory onto sales floor, following defined procedures.
Ensure that clients assigned to the store are trained according to program parameters.
Supervise staff, including the selection, promotion, demotion, discipline/termination, training (including safety) performance appraisal and salary recommendations for staff, according to Company policy.
Complete and submit required paperwork to ensure proper administration of established systems. Process payroll for employees, maintaining confidentiality in this and all other personnel related functions and procedures.
Develop a safe work environment through training staff in safe work practices, communicating periodic safety information, and performing safety inspections.

SECONDARY DUTIES

Perform sales associate duties as required.
Serve as a Goodwill Central Coast representative in local community events or organizations.
Perform related duties as assigned.

Qualifications

EDUCATION REQUIRED: High School Diploma or equivalent.

LICENSE/CERTIFICATION REQUIRED: Valid California Class C driver’s license.

EXPERIENCE REQUIRED: Two years retail sales experience, including one year as a retail store assistant manager or equivalent.

KNOWLEDGE REQUIRED: Familiarity with basic bookkeeping and recordkeeping tasks.
Familiarity with sales/merchandising techniques.
Familiarity with Goodwill Central Coast’s mission, general Company and retail policies/procedures (this may be learned on-the-job).
Familiarity with retail safety and security procedures and material handling techniques.
Familiarity with computer operation and typical computer programs.

EQUIPMENT USED: Typical retail store equipment; typical office equipment; vehicles.

SKILLS/APTITUDES/TEMPERAMENTS:
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desirable.
Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
Ability to drive a vehicle in the transaction of company business. This requires a good driving record and may require the ability to provide evidence of personal vehicle liability insurance.
Ability to instruct new employees and/or assigned clients in operational procedures and company policies.
Ability to maintain a strong sales presence demonstrating a high energy and enthusiastic work ethic that can be related in overall store sales.
Ability to work well with others and maintain positive employee morale.
Ability to accurately perform all cash/check/credit transactions and related bank paperwork.
Ability to discriminate between color/design/arrangement as they relate to displays and merchandising.
Ability to coordinate hand-eye-foot movements to safely move around fixtures and merchandise.
Ability to learn and accurately perform opening/closing procedures, including cash register operation.
Ability to move hands and fingers quickly to count money/change and operate cash register.
Ability to accept responsibility for direction, planning and control of the store operations.
Ability to make judgments and decisions and communicate these clearly based on established policies.
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

EMOTIONAL EFFORT:
The job requires the incumbent to regularly deal with short deadlines or special events which
may require some overtime. There are fluctuating periods of high activity/demands throughout
the course of the work day.

JOB SETTING

Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Some
locations have a receiving area which is less climactically controlled and where work is
occasionally performed. There is exposure to dust, gas odors or fumes and noise. Work is
completed in cooperation with sales staff and management. There is consistent public contact.

PHYSICAL DEMANDS

The work pace is steady with constant standing and walking. Frequent lifting/carrying of
objects weighing up to 15 lbs., with regular lifting/carrying of objects weighing up to 25 lbs. is
required. Large or heavier items (26 lbs. or more) are moved by using appropriate material
handling equipment and/or assistance from co-workers.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required
tasks.
-------------------------------------------------------------------------------------------------------------------------
Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either orally or in writing.

SUPPLEMENTAL PHYSICAL REQUIREMENTS

Standing--------------------- Consistently, 71-100% of the time
Walking---------------------- Consistently, 71-100% of the time
Sitting------------------------ Rarely, 0-10% of the time
Bending---------------------- Regularly, 31-70% of the time
Pushing/pulling------------- Regularly, 31-70% of the time
Twisting--------------------- None
Climbing--------------------- Occasionally, 11-30% of the time
Squatting/kneeling-------- Regularly, 31-70% of the time
Lifting/carrying------------- Regularly, 31-70% of the time (0-20 lbs. or less)

Longest distance carried: 25 feet.
Heaviest item carried: 25 lbs.

Reaching at or above shoulder level------ Regularly, 31-70% of the time
Reaching at or below shoulder level------ Regularly, 31-70% of the time
Hand/finger dexterity-------------------------- Consistently, 71-100% of the time

JOB MODIFICATION: The physical aspects of the position may be able to be modified,
depending on the specific modification and the duration of the modification required.

Salary : $68,640