Senior Vice President, IT

The Senior Vice President, IT is responsible for overseeing the technology strategy and direction of an organization. The SVP possesses strong leadership skills, strategic thinking and extensive experience in IT management, with a deep understanding of the business’s technological needs.

Role And Responsibilities

• Strategically focus on future-state enterprise applications architecture and roadmap that eliminates siloed point solutions and creates an integrated, scalable operating platform for GWCTX.
• Ensure technology solutions drive business and mission outcomes.
• Develops planning and maintenance strategies of the organizations data technology operations, including computer hardware, software, and telecommunications.
• A technology master-partner to business leaders, working their teams to understand retail, mission services, education, business services, staffing, Finance, HR and e-commerce teams to define, select and deploy technology requirements and priorities.
• Communicate and collaborate with the rest of the executive team to translate technical vision into business value.
• Responsible for developing and executing a technology roadmap that supports operational efficiency, scalability, and innovation.
• Focused on leading and mentoring a dedicated technology team, fostering a collaborative and high-performance culture, including the selection and leadership of third-party contracting services.
• Accountable for leveraging Project Process Management to deliver renterprise technology projects on time, within scope, and on budget, while ensuring stakeholder expectations are met.
• Responsible for vendor and partner management, ensuring that third-party solutions, partners, and integrations align with the organization's strategic direction.
• A leader in IT governance, data security, and compliance, ensuring that technology decisions align with industry best practices and regulatory requirements.
• A role that requires adaptability, as our organization evolves and scales its impact in retail, education, business services, staffing, and e-commerce.
• A thought leader in emerging technologies, especially artificial intelligence and machine learning. This role will lead the creation and implementation of an AI Strategy for GWCTX.
  
  

Supervisory Responsibility

This position has supervisory responsibilities over the entire Information Technology team.

Required Skills & Qualifications

• 10 years of experience in IT leadership (5 years if Enterprise Systems Manager), including enterprise architecture, application development, and business systems integration.
• Experience in multi-channel retail, e-commerce, education technology, or workforce solutions preferred.
• Proven ability to align IT strategy with business objectives and manage complex stakeholder relationships.
• Strong background in enterprise application consolidation and modernization, ideally with experience migrating from siloed point solutions to integrated platforms.
• Demonstrated success in leading IT transformation efforts, including vendor selection, implementation, and change management.
• Hands-on experience with ERP, CRM, POS, and e-commerce platforms is highly desirable.
• Strong project management skills, with a track record of delivering enterprise-wide initiatives on time and within budget.
• Familiarity with AI, cloud-based architectures, data analytics, and cybersecurity best practices.
• A servant-leadership mindset, with a passion for mentoring and developing a high-performing IT team.
• Bachelor's degree in information systems, computer science, business, or a related field (MBA or equivalent experience preferred).
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
• The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  
  

What We Offer

• Comprehensive Health Coverage: We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy. The Senior Vice President is eligible for paid Short Term & Long Term Disability and paid company life insurance.
• Generous Paid Time Off: Recharge with our generous PTO policy, which includes vacation days, personal days, and 9 holidays.
• Paid Parental Leave: We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.
• Professional Development Opportunities: We believe in continuous growth! Take advantage of our access to workshops and online courses.
• Wellness Programs: Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support.
• Employee Recognition Programs: We celebrate our team members’ achievements with recognition awards.
• Diverse and Inclusive Culture: Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Pre-employment background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.