Coordinator, DGR Operations

Position Summary:

The DGR Operations Coordinator is a key member of the Donated Goods Retail (DGR) Operations team and
provides operational support and coordination to DGR leadership and locations by providing communication, follow-through, and execution of DGR strategy and direction. Responsibilities include performing high-level and diversified duties requiring broad and comprehensive experience, skill and knowledge of organization and
DGR policies, procedures, administrative best practices.

Day in the life: In a typical day, a DGR Operations Coordinator will...

• Operations Support: Provides operational support to the Chief Sales and Marketing Officer, DGR Senior Directors, DGR District Managers, and the stores’ leadership following direction provided by the Retail Operations Manager.
• Communication: Delivers business-critical information to both DGR internal and external customers through multiple communication tools.
• Systems & Projects: Works on projects of diverse scope and complexity where task execution and completion requires attention to detail and independent judgement within generally defined policies and practices.

Job Pay & Perks:

• Pay range: $23.66-$32.02
• This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee’s home office or a designated community setting as directed by the manager.
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!

About You:

Required Knowledge & Skills:

• Advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, and Publisher), database applications, Adobe software, and using the internet.
• Ability to anticipate business needs and effectively navigate a complex and dynamic organization.
• Is a self-starter.
• Proactively addresses and resolves conflict.
• Demonstrates excellent customer service.
• Excellent verbal and written communication skills.
• Ability to organize and prioritize communications as requested.
• Ability to work independently as well as in a team setting to coordinate multiple projects simultaneously.
• Ability to work with multiple leadership/management styles.
• Excellent organizational and administrative skills, highly attentive to detail, with the ability to prioritize.
• Strong analytical, problem solving and strategic thinking skills.
• Strong training and coaching skills.
• Ability to handle sensitive and confidential information appropriately.
• Ability to effectively interact with a diverse, equitable, and inclusive population.
• Knowledge/expertise in working with people with disadvantages and/or disabilities and barriers to employment preferred.
• Must have valid driver's license and reliable transportation, as travel is required.

Prior Experience & Education:

• 1-3 years of relevant experience
• High school diploma or equivalent preferred

About Us:

• GESMN leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization’s goals and future. Read more about us here.
• We are a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence.
• Proceeds from thrift retail, e-commerce, grants, and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work.
• Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919.

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.