Demo

Customer Service Representative Preferably Lithuanian

Goodwill Financial Insurance agency
Elmhurst, IL Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Benefits :

Bonus based on performance

Competitive salary

Training & development

Goodwill Financial

Do you enjoy helping others and are you detail-oriented? Are you comfortable talking to people on the phone and using a computer all day, so you are computer literate? Do you like to work with numbers and learn new things? Do you desire to be part of a team and want to be part of the solution and not the problem? If this sounds like you, please read on.

We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community, and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.

Our hours are Monday through Friday from 8 : 30 – 5 : 30 and we will provide training.

Job Responsibilities :

Client Relationships

Client satisfaction in the assigned books of business

Retention of desirable accounts in the assigned books of business

Compliance with agency policies and procedures

Accurate and quality work at all times

Team cooperation and development

Respond quickly and professionally to client service needs

Identify additional sales opportunities for existing clients and make the sale

Participate fully in applicable marketing programs and campaigns

Stay focused on client relationship activities

Professional and Personal Skills :

Proficient with Microsoft Word, Excel, Outlook, and a calculator

Type quickly and accurately

Excellent communication skills both verbal and written

Organized, structured, punctual, and will follow the rules

Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Experience in using CRM is a PLUS (Infusion Soft, Turbo Dial)

Can speak Lithuanian or Russian

Experience Requirements :

No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience working within the insurance industry is a bonus.

Flexible work from home options available.

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