What are the responsibilities and job description for the Outlet Sales Associate position at Goodwill Greater Milwaukee & Chicago?
The Outlet Sales Floor Associate maintains outlet store environment with prompt and accurate product placement, stock rotation and salvage.
RESPONSIBILITY LEVEL:
Contribute to the Goodwill Mission by maximizing the value of our donations. Maintain outlet store environment with prompt and accurate product placement, stock rotation and salvage. Meet individual and outlet production goals.
PRINCIPAL DUTIES:
1. Maintain product safety and recognize CPSC non-saleable merchandise.
2. Communicates to outlet store management about any issues with quality of donated product, low levels of product, need for supplies and suggests ideas for process improvement.
3. Pulls full commodity bins to the staging area, set up and label bins accordingly.
4. Places product and supplies in the correct area according to outlet store environment standards.
5. Provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support.
6. Ensure customers are abiding by shopping rules. This would include crowd control to ensure customers are not shopping tables until the go ahead is given by outlet store associate.
7. Operates equipment and/or machinery correctly, safely and responsibly.
8. Safely moves properly priced and tagged furniture to the floor, arranges in an orderly manner and assists with customer furniture carry out requests.
9. Maintain the outlet store environment standards to ensure a clean, friendly and safe environment for all internal & external customers.
10. Other duties as assigned.
REQUIREMENTS:
- Retail or production experience preferred.
- Work varied schedule and flexible hours.
CORE COMPETENCIES:
- Appropriately manages downtime by working independently and responsibly.
- Flexibility to work in other areas as needed or when necessary.
- Projects a positive image of Goodwill to customers in actions and appearance.
- Maintain confidentiality of sales information.
- Ability to operate heavy machinery including a pallet jack, floor scrubber, tipper and baler.
- Contributes to the Goodwill Mission as a highly productive and collaborative member of the team.
- Basic reading, writing and math skills.
- Smiles and greets customers and donors.
PHYSICAL/SENSORY DEMANDS:
- Able to safely move throughout the property.
- Able to stand, bend, reach for duration of shift.
- Able to lift 75 pounds and push and/or pull cages weighing 600 pounds.
- Able to grasp merchandise.
- Able to visually observe merchandise.
- Able to hear and respond to internal paging system and warning devices on custodial equipment and forklifts.
When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.
Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.
In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.
Equal Opportunity Employer
