What are the responsibilities and job description for the Store Manager I - Retail position at Goodwill Ind NW NC Inc?
Job Description
Job Description
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.
WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill? Please go to our website : https : / / www.goodwillnwnc.org / about /
Job Summary
The Store Manager is responsible for leading all store operations and personnel management in their assigned retail location. This person is critical in maintaining a safe work environment and a culture of customer service, ensuring exceptional guest experiences, and meeting all budget and sales targets. Our Store Managers work to lead and coach team members and encourage growth and development within the organization.
Essential Responsibilities
- Act as the General Manager of a site overseeing all aspects of store operations and personnel management.
- Fosters cohesion among team members and cultivates a positive organizational culture.
- Responsible for handling escalated customer service matters.
- Responsible and committed to ensuring strict adherence to safety protocols throughout all operational activities.
- Assumes fiscal responsibility for managing operational costs, including labor and supplies, within the assigned store.
Executes budget management duties, expected to meet sales targets and production benchmarks.
Upholds accountability for fostering the growth and professional development of Assistant Store Managers, guiding their progression to higher-level positions within the organization.
Generates end-of-day sales reports to facilitate financial reconciliation.
Educational Requirements
High school diploma, or equivalent. Associate's degree, preferred.
Qualifications
BENEFITS
Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are :
In addition, we offer the following benefits for our full-time team members working 30 or more hours per week :
Eoe m / f / vets / disability
