What are the responsibilities and job description for the Assistant Store Manager II position at GOODWILL IND OF THE CHESAPEAKE INC?
Job Description
Job Description
Assistant Store Manager II
Job Summary :
The Assistant Store Manager II provides direct support to the Store Manager of a Band II store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager II is responsible for the management of a retail store location in the absence of a Store Manager.
Essential Duties & Responsibilities :
- Directly supports the Store Manager in all store operations and employee supervision
- Acts as lead greeter to customers and donors and sets the standard for excellent customer service.
- Assists in training, supervising, disciplining and scheduling staff and volunteers
- Assists in achieving budgeted sales goals while controlling expenses
- Achieves production goals
- Effectively investigates all accidents and injuries
- Maintains a clean and safe environment
- Reports known or suspected security or theft problems
- Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor
- Ensure customers are treated in a fair, courteous and efficient manner
- Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory
- Processes donated goods in preparation for stocking the sales floor
- Maintains a professional and courteous attitude at all times
- Promotes the mission and values of Goodwill and the Retail division
- Perform other duties as assigned
Education & Experience Requirements :
CERTIFICATES, LICENSES, REGISTRATIONS :
Scope of Supervision :
Reports to Store Manager. Directly supervises retail store staff in various roles on shift; typically supervises between 4 – 12 full and part- time employees per shift
REPORTS TO : Store Manager
QUALIFICATION REQUIREMENTS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, & Abilities :
Physical Requirements :
Lift up to 50 lb. with frequent lifting and / or carrying of objects weighing up to 25 pounds. Stand for extended periods of time. Regularly required to walk / reach with hands / arms with full range of motion; climb or balance; stoop; kneel; crouch; crawl; push; pull; talk; hear. Frequently required to use hands & fingers to hold, handle & feel objects, knobs, keys and / or buttons.
Work Environment :
May be exposed to moving mechanical parts; wet and / or humid conditions; fumes or airborne particles & outside weather conditions. Noise level usually moderate.
EOE / MFDV
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