Career Navigator

The Career Navigator is responsible for conducting weekly individual or group intake assessments and creating individual career development plans. This includes finding solutions to barriers and challenges and ultimately documenting progress toward goals. The Navigator oversees each individual’s journey from the initial intake all the way through job placement and retention. The Navigator maintains close communication with all involved staff and community partners to ensure the needs and concerns of each participant are addressed and the goals of each participant are met..

• Provide case management for participants through Case Worthy.
• Work with participants to determine specific needs, assist in accessing resources of partner agencies.
• Monitor's participant's progress that includes prompt response to participant's issues, monitoring progress in workshops and training courses and follow up on Individual development plan goals.
• Make recommendations for Skills to Succeed, Career Campus and additional resources needed for participant's successful completion of development of plan.
• Assist participants in enrollment and registration process at post-secondary/ vocational institution in line with career plan.
• Conduct intake assessments, focusing on career exploration, career goals, and barrier solutions, resulting in a comprehensive Career Development Plan involving other Goodwill staff and other partner organizations.
• Ensures that seamless and comprehensive services are delivered to the individual providing coordinated service options and resources to meet their needs, resulting in positive outcomes for individuals served.
• Serve as the main contact and coordinator for the individual and other involved partners, persons or agencies.
• Enter all case management information in the client tracking system weekly to support organizational goals.
• Responsible for relationship development with a variety of public and private enterprises to gain access to available community resources designed to meet the various needs of the employee as identified in their career and training plan.
• Conduct participant and employer outreach and actively research opportunities to assist participants entering employment in the career pathway chosen.
• Identify and solicit commitments from possible sources of employment/ apprenticeships from area employers in the targeted industry.
• Develop and maintain relationships with prospective stakeholders who include but not limited to participants, parole/probation officers, training site vendors, educational partners, internship sites and employers.
• Track all job development activities, workshops, classes, internships and all case management activities in databases (Case Worthy)
• Ensures data accuracy in databases for assessments, enrollments, case-management services, 30, 60, 90, 180, 270, and 365-day follow up, referrals, Individual Development Plan (IDP) and career pathway training updates.
• Build and maintain participant's case files.
• Submit all required and/or requested documentation/ reports/paperwork by assigned due dates.
• Build relationships with appropriate departments and staff to enhance the job readiness/training.
• Document experience of each participant and facilitate progress towards completion of training and successful employment and financial goals.
• Support other workforce development activities to include the completion and development of client materials (new and updates), conducting job readiness classes, conduct financial and digital literacy classes, and coordinate referrals to financial services, including the Change Machine platform.
• Provide case management for participants through Case Worthy.
• Work with participants to determine specific needs, assist in accessing resources of partner agencies.
• Monitor's participant's progress that includes prompt response to participant's issues, monitoring progress in workshops and training courses and follow up on Individual development plan goals.
• Make recommendations for Skills to Succeed, Career Campus and additional resources needed for participant's successful completion of development of plan.
• Assist participants in enrollment and registration process at post-secondary/ vocational institution in line with career plan.
• Conduct intake assessments, focusing on career exploration, career goals, and barrier solutions, resulting in a comprehensive Career Development Plan involving other Goodwill staff and other partner organizations.
• Ensures that seamless and comprehensive services are delivered to the individual providing coordinated service options and resources to meet their needs, resulting in positive outcomes for individuals served.
• Serve as the main contact and coordinator for the individual and other involved partners, persons or agencies.
• Enter all case management information in the client tracking system weekly to support organizational goals.
• Responsible for relationship development with a variety of public and private enterprises to gain access to available community resources designed to meet the various needs of the employee as identified in their career and training plan.
• Conduct participant and employer outreach and actively research opportunities to assist participants entering employment in the career pathway chosen.
• Identify and solicit commitments from possible sources of employment/ apprenticeships from area employers in the targeted industry.
• Develop and maintain relationships with prospective stakeholders who include but not limited to participants, parole/probation officers, training site vendors, educational partners, internship sites and employers.
• Track all job development activities, workshops, classes, internships and all case management activities in databases (Case Worthy)
• Ensures data accuracy in databases for assessments, enrollments, case-management services, 30, 60, 90, 180, 270, and 365-day follow up, referrals, Individual Development Plan (IDP) and career pathway training updates.
• Build and maintain participant's case files.
• Submit all required and/or requested documentation/ reports/paperwork by assigned due dates.
• Build relationships with appropriate departments and staff to enhance the job readiness/training.
• Document experience of each participant and facilitate progress towards completion of training and successful employment and financial goals.
• Support other workforce development activities to include the completion and development of client materials (new and updates), conducting job readiness classes, conduct financial and digital literacy classes, and coordinate referrals to financial services, including the Change Machine platform
• Provide case management for participants through Case Worthy.
• Work with participants to determine specific needs, assist in accessing resources of partner agencies.
• Monitor's participant's progress that includes prompt response to participant's issues, monitoring progress in workshops and training courses and follow up on Individual development plan goals.
• Make recommendations for Skills to Succeed, Career Campus and additional resources needed for participant's successful completion of development of plan.
• Assist participants in enrollment and registration process at post-secondary/ vocational institution in line with career plan.
• Conduct intake assessments, focusing on career exploration, career goals, and barrier solutions, resulting in a comprehensive Career Development Plan involving other Goodwill staff and other partner organizations.
• Ensures that seamless and comprehensive services are delivered to the individual providing coordinated service options and resources to meet their needs, resulting in positive outcomes for individuals served.
• Serve as the main contact and coordinator for the individual and other involved partners, persons or agencies.
• Enter all case management information in the client tracking system weekly to support organizational goals.
• Responsible for relationship development with a variety of public and private enterprises to gain access to available community resources designed to meet the various needs of the employee as identified in their career and training plan.
• Conduct participant and employer outreach and actively research opportunities to assist participants entering employment in the career pathway chosen.
• Identify and solicit commitments from possible sources of employment/ apprenticeships from area employers in the targeted industry.
• Develop and maintain relationships with prospective stakeholders who include but not limited to participants, parole/probation officers, training site vendors, educational partners, internship sites and employers.
• Track all job development activities, workshops, classes, internships and all case management activities in databases (Case Worthy)
• Ensures data accuracy in databases for assessments, enrollments, case-management services, 30, 60, 90, 180, 270, and 365-day follow up, referrals, Individual Development Plan (IDP) and career pathway training updates.
• Build and maintain participant's case files.
• Submit all required and/or requested documentation/ reports/paperwork by assigned due dates.
• Build relationships with appropriate departments and staff to enhance the job readiness/training.
• Document experience of each participant and facilitate progress towards completion of training and successful employment and financial goals.
• Support other workforce development activities to include the completion and development of client materials (new and updates), conducting job readiness classes, conduct financial and digital literacy classes, and coordinate referrals to financial services, including the Change Machine platform.
  
  

Perform Other Duties As Assigned.

• Demonstrated experience in career development, job development and job placement required.
• Ability to develop and facilitate engaging career development related workshops to groups.
• Self-directed and motivated.
• Effective team player.
• Very comfortable and adept at using computer and mobile computing technology like Wi-Fi, laptops, smart phones, Microsoft Office products, Google web-based products, databases, etc.
• Demonstrated sensitivity to the needs of students.
• Demonstrated organizational and office skills in developing, managing and tracking program materials, processes, and procedures.
• Effective human services skills such as coaching, mentoring, supervision, motivation, and tracking of such services required.
• Previous experience developing relationships with prospective employers required.