Donation Attendant

Essential Functions:

• Provide world class customer service to our donors and customers
• Greet each co-worker, donor and customer in a prompt, friendly, and courteous manner
• Assist each donor and Goodwill transportation staff with unloading donations from donor vehicles or store trucks using rolling carts or dollies, as necessary
• Issue tax receipts and thank donors for the support of the Goodwill mission
• Maintain accurate daily counts of donations
• Report daily donation counts to retail store manager and /or the appropriate system
• Clean, price and transport furniture to sales floor as soon as possible
• Prepare items for proper shipment
• Sort donated goods into pre-determined categories for processing
• Cross train in the production of goods as well as the sale of goods, as requested.
• Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store.
• Maintain an acceptable attendance and punctuality record;
• Participate in staff meetings and training, as required;
• Adhere to two-hour floor check lists as assigned by leadership;
• Must have reliable transportation;

• Ability to lift 50lbs (unless otherwise restricted);
• Transport donated goods to designated production area, sales floor, or warehouse
• Maintain a clean and safe work area, including the designated drive-thru station, including but not limited to reporting safety hazards and injuries to the appropriate leadership staff;
• Transport and dispose of trash to compactor or dumpster, to include operation of compactor when authorized
• Maintain an acceptable attendance and punctuality record;
• Adhere to all retail store and personnel policies and procedures, including performing assigned duties within the framework of our Guiding Principles:
• Adhere to dress code
• Other duties as assigned