What are the responsibilities and job description for the Employment Specialist position at Goodwill Industries - Big Bend, Inc.?

Position: Employment Specialist
POST INTERNAL DAYS 10
DESCRIPTION

Assesses appropriate work environment based on participant’s skills, interests and experience.

Collaborate with VR Program Manager to develop individualized work plans based on assessments and medical documentation.

Build and sustain relationships with community employers to identify job placement opportunities.

Provide follow-up and retention services for participants in Vocational Rehabilitation and Ticket to Work programs.

Refer participates to external agencies for additional services and support as needed.

Assess and recommend assistive technology or accommodations for participants.

Provide initial job training and continuous monitoring to ensure job success until the participant works independently.

Perform time, production and efficiency measurements of non-disabled workers to set competitive standards.

Model job tasks and techniques for participants, ensuring tasks are performed to organizational standards.

Ensure employer standards (quality and quantity) are met by training participants to meet production goals.

Maintain regular communication with Goodwill store managers and external employers to track participant progress.

Promote positive behavior, social integration, and communication skills among participants.

Document participant progress, including monthly reports, vocational assessments, and incident reports.

Perform regular follow-up with Ticket to Work participants to track progress and address concerns.

Conduct weekly job clubs and workshops to engage and motivate participants.

Provide orientation and guidance to new participants, fostering motivation to pursue competitive employment.

Stay updated on store procedures, policies, and changes affecting job roles.

Maintain accurate records of attendance, performance, and monthly reports for each participant.

Foster positive working relationships and effective communication with all store managers and external stakeholders.

Uphold Goodwill’s mission through respectful and professional interactions with all team members, employers, and community partners.

POSITION REQUIREMENTS

Requirements:

Completion of required “Supported Employment Trainings and Certifications” within 90 days of hire.
Must meet eligibility criteria set forth by Vocational Rehabilitation and Ticket to Work Programs within 90 days of hire.
Understand and comply with policies and procedures specific with VR and TTW contract requirements.
Certification and Supported Employment required within 90 days of hire.
Must successfully complete a criminal background check including verification of no history of offenses that would prohibit work with vulnerable population.
Compliance with state and federal screening requirements.
Ability to administer collaboration and teamwork.
Ability to demonstrate patience and understanding with participants.
Ability to manage multiple tasks and projects simultaneously and work within timelines to meet deadlines.

Education:

Minimum of an Associate’s degree; Bachelor’s degree preferred in a related field. (e.g., Vocational Rehabilitation, Social Work or Human Services)

Minimum Experience:

At least one (1) year of direct service experience working with individuals with disabilities; volunteer experience in a related field may be considered.
Strong communication (verbal and oral) and interpersonal skills.
Possesses knowledge of the retail positions and the duties.
Ability to demonstrate patience and understanding with participants.
Able to utilize teaching skills to help participants.
Efficient on the computer (Excel and Outlook)

Employment Specialist

FULL-TIME/PART-TIME Full-Time
CLOSE DATE 3/28/2025
NUMBER OF OPENINGS 1
HIRING MANAGER(S) Eneydi Rivera, Roxanne Tabo
OPEN DATE 2/19/2025
LOCATION Tallahassee CTC-114
ABOUT THE ORGANIZATION

Welcome! Thank you for showing interest in Goodwill Industries - Big Bend, Inc. When you pursue a career with Goodwill, you're a part of a social enterprise that has served the community since 1965. We are a unique company with a mission to provide job training, education and employment. We focus on being the leader in employing a diverse workforce that includes individuals with disabilities and other barriers to employment.

We are pleased you are considering Goodwill as an employer of choice. If you'd like to learn more about us, feel free to browse our website for more information - www.goodwillbigbend.org.

Sincerely,

Fred G. Shelfer, Jr., CEO

EOE STATEMENT

Goodwill Industries-Big Bend Inc. is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.

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