What are the responsibilities and job description for the Lead Associate position at Goodwill Industries - Big Bend, Inc.?
SALARY RANGE $15-$17 HOURLY-DOE
Essential Functions
Essential Functions
- Responsible for checking the quality of items brought to the sales floor
- Place items on sales floor in appropriate category and maintain a tidy appearance of sales racks
- Responsible for order and appearance in the store, must straighten shelves, racks and displays.
- Greet customers at entry.
- Provide world class customer service by assisting customers in locating and purchasing goods
- Display merchandise in an eye-catching and pleasing manner and assure that old goods are removed on the scheduled weekly rotation;
- Maintain cleanliness and rotation in the store;
- Ensure the dressing rooms are clean and return un-purchased items to proper location on sales floor;
- Open/close store as needed/scheduled;
- Cross train in the production of goods as well as the sale of goods, as requested.
- Maintain an acceptable attendance and punctuality record;
- Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store.
- Delegate project tasks and supervise staff and volunteers.
- Participate in staff meetings and training, as required;
- Follow all safety procedures; Report accidents/injuries and safety concerns to the appropriate leadership staff;
- Comply with Goodwill’s policies and procedures, including performing assigned duties within the framework of our Guiding Principles.
- Participate in providing new hire training to staff and ongoing training to ensure all staff are familiar with store procedures;
- Assist in the supervision of employees;
- Complete daily and weekly paperwork and accurately report results to the sales office and appropriate online reporting systems;
- Perform other duties as assigned.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull crouch or crawl. Most activities involve repetitive upper body movement and bending. The employee must regularly lift and/or move up to 25 pounds (unless otherwise restricted).
- Must have good hand-eye coordination. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Salary : $15 - $17
