What are the responsibilities and job description for the Receiving Dock/Backdoor Donations position at Goodwill Industries - Big Bend, Inc.?
Essential Functions
- Provide world class customer service to our donors and customers
- Greet each co-worker, donor and customer in a prompt, friendly, and courteous manner
- Assist each donor and Goodwill transportation staff with unloading donations from donor vehicles or store trucks using rolling carts or dollies, as necessary
- Issue tax receipts and thank donors for the support of the Goodwill mission
- Maintain accurate daily counts of donations
- Report daily donation counts to retail store manager and /or the appropriate system
- Clean, price and transport furniture to sales floor as soon as possible
- Prepare items for proper shipment
- Sort donated goods into pre-determined categories for processing
- Cross train in the production of goods as well as the sale of goods, as requested.
- Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store.
- Maintain an acceptable attendance and punctuality record;
- Participate in staff meetings and training, as required;
- Adhere to two-hour floor check lists as assigned by leadership;
- Must have reliable transportation;
- Ability to lift 50lbs (unless otherwise restricted);
- Transport donated goods to designated production area, sales floor, or warehouse
- Maintain a clean and safe work area, including the designated drive-thru station, including but not limited to reporting safety hazards and injuries to the appropriate leadership staff;
- Transport and dispose of trash to compactor or dumpster, to include operation of compactor when authorized
- Maintain an acceptable attendance and punctuality record;
- Adhere to all retail store and personnel policies and procedures, including performing assigned duties within the framework of our Guiding Principles:
- Adhere to dress code
- Other duties as assigned
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