What are the responsibilities and job description for the Receptionist position at Goodwill Industries - Big Bend, Inc.?
Essential Functions:
Answer telephones, screen/route calls and take accurate and complete messages.
Serves as appoint of contact for all service calls. Inform appropriate staff of results of call/visits.
Retrieve and distribute messages from the answering machine on a daily basis.
Greet people entering the organization.
Direct people to the correct destination.
Handle queries from the public and customers.
Ensure knowledge of staff movement in and out of the organization.
General administrative and clerical support.
Receive and sort mail and deliveries.
Handle request for vouchers as appropriate.
Handle community service requests as appropriate.
Maintain an acceptable attendance and punctuality record.
Other duties as assigned.