What are the responsibilities and job description for the Retail Assistant Manager position at Goodwill Industries - Big Bend, Inc.?
Essential Functions:
Open, operate and/or close store as scheduled;
Provide world class customer service by assisting customers in locating and purchasing goods;
Operate cash register, ring customer sales and provide accurate change;
Process customer credits, refunds, etc.;
Maintain cleanliness and order in the store;
Prepare sales reports and deposits;
Participate in providing new hire training to staff and ongoing training to ensure all staff are familiar with store procedures;
Assist in the supervision of employees;
Complete daily and weekly paperwork and accurately report results to the sales office and appropriate online reporting systems;
Understand and perform all procedures necessary to meet or exceed the weekly sales quota for the store;
Comply with and ensure employees comply with Goodwill’s policies and procedures, including performing assigned duties within the framework of Goodwill’s Guiding Principles;
Maintain an acceptable attendance and punctuality record;
Participate in staff meetings and training, as required;
Perform other duties as assigned;
Competent in all Microsoft applications;
While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull, crouch or crawl, talk and hear. Most activities involve repetitive upper body movement and bending. The employee must regularly lift and/or move up to 25 pounds.
Must have good hand-eye coordination. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.