Demo

Desktop Support Technician - West Palm Beach, FL

Goodwill Industries Manasota Inc
Worth, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/2/2025

DESKTOP SUPPORT TECHNICIAN

THE COMPANY:

At Goodwill, we aim to create a positive and fulfilling work environment emphasizing training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty-hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc, and many other attractive benefits listed below.

THE POSITION:

As the Desktop Support Technician, you will:

  • Delivers IS support through the management of the desktop support processes
  • Provides outstanding customer service to end-users on hardware, software, and network problems, questions or issues
  • Troubleshoot problems with operating systems, applications, remote access, email, and telephone and wireless issues

THE BENEFITS:

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

  • Strong proficiency in database network-related fundamentals.
  • 2 years of experience in the IT field supporting 100 users.
  • 2 years of demonstrated experience troubleshooting PC desktop issues is required.
  • CompTIA A and CompTIA N are preferred.
  • Strong time management and organizational skills.
  • Must be willing to work occasional evenings and weekends per business needs (on-call)


THE PHYSICAL REQUIREMENTS:

  • Must be able to sit, stand, bend, and reach for extended periods
  • Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly

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