What are the responsibilities and job description for the Donation Center Associate 5044 position at Goodwill Industries of Arkansas?
Job Details
Description
GENERAL DESCRIPTION OF POSITION
Assists donors with donations and move materials within the donation center/store as needed.
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) Culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Accept donations by providing assistance to donors and issuing donation receipts.
2. Maintain a professional and courteous attitude at all times, willing to be flexible and assume new job responsibilities, as needed.
3. Treat every customer and donor as if they were a GUEST in their home. GUEST stands for Greet, Understand, Explain, Suggest and Thank.
4. Use a hand truck to move materials around the donation center and/or moves materials within the store as needed.
5. Accept donations of good quality and politely refuse unacceptable items.
6. Pre-sort donations by established categories and safely pack for transport.
7. Help unload unfinished goods from truck and move to the proper staging area.
8. Assist team members with the distribution of goods.
9. Maintains a clean and safe environment.
10. Completes accurate daily and weekly records when assigned.
11. Perform any other related duties as required or assigned.
Qualifications
ADDITIONAL INFORMATION
Ability to work in hot and cold environments, as needed.
Ability to use a hand truck and work in a multi-task environment.
Ability to lift, push or pull 50 lbs.
Ability to write and speak as a means of basic communication.
Ability to carry out detailed written or oral instructions.