What are the responsibilities and job description for the Retail Store Manager (02) position at Goodwill Industries of Central Michigan's...?
No Late Nights!
Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.
Additional benefits of working full time for GICMH are:
- Employee discount at our retail stores.
- Employee discount at Dell, AT&T, and other retailers.
- 4 weeks of paid time off in your first year, eligible to start using after 90 days.
- Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
- Supplemental Life Insurance.
- Financial Coaching - budgeting, debt pay off, credit collection knowledge, and more.
Purpose or General Objective: To operate a retail store within a given budget while meeting or exceeding a production plan, monthly sales goals and planned company contribution.
Essential Duties:
- Continually support a diverse team of associates and participants to meet sales goals
- Proved extraordinary customer service with professionalism, while adhering to policy and procedure.
- Communicate and oversee logistics between store and plant for store needs.
- Meet production goals by training, motivating, and mentoring to store staff.
- Responsible for employee management and performance feedback.
- Creating bi-weekly employee schedules that meets production needs.
- Review and respond to customer complaints in a professional manner.
- Responsible for cash handling issues.
- Follow weekly rotation policies on all goods and inventory, as scheduled.
- Meet operation needs including closing at least 2 nights per week and responding to after hour emergencies.
Additional Duties:
- Establishes and maintains a safe and professional environment for all employees, participants and customers.
- Must maintain a valid Michigan driver’s license and driving record acceptable under Goodwill’s policy, with insurance coverage in your name.
- Perform other non-managerial functions, as needed.
- Other duties as assigned by District Manager, Retail Director, or Sr. Vice President of Retail Sales/Donated Goods.
Physical Requirements:
- Ability to reach, bend, twist, push, and lift up-to 50 pounds on a regular basis.
- Ability to stand for up to 4 hours at a time.
- Must be comfortable handling new and used items.
Skills Required:
- Excellent verbal and written communication skills
Work Experience Requirements:
- At least 2 years of retail related sales experience
- Minimum of 5 years management/supervision experience
- Knowledge of Microsoft Office Suite
- Marketing and/or merchandising training preferred.
Education Requirements:
- High school diploma or equivalent, preferred
We are searching for someone dependable to join our team. As a store manager, you will supervise the process from collection to sales of donations to help people in that community and others in Central Michigan get work experience, job training, and other services.
You will be working with the public so a positive attitude and friendliness are a must. We collect everything from furniture to clothing so you will be handling a wide variety of items every day, big and small, and need to be able to help move the donations and sort them throughout the work day. You will oversee the process of reviewing these donations, getting them ready to sell, and then selling all our merchandise. Helping the community to get good finds for a great cost and funding our programming to put people to work in at the same time.
Check out this video from a partner Goodwill about being a Retail Store Manager.
