Warehouse Shift Leader

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

JOB SUMMARY: To assist Warehouse Management with daily operations including general warehouse organization, tracking of materials, daily production, supply storage and promote positive customer relationships to enhance agency profitability.

Direct Reports: Warehouse Processors, Baler Operators and Forklift Operators.

ESSENTIAL JOB FUNCTIONS:

• Punctual and dependable attendance.
• Assist Warehouse Management with daily activities and ensure operational proficiency by observing appropriate quality standards and assuring effective supervision and training of warehouse processing staff.
• At direction of Warehouse Management, oversee processing of donated goods to ensure accurate salvage categorization and recycling procedures.
• Partner and communicate with Warehouse Management to meet daily production goals, store order and delivery schedule fulfillment.
• Monitor daily, weekly, and monthly production goals and communicate current or potential variances to Warehouse Management.
• Maintain proper warehousing and cleanliness standards through effective organization and upkeep of materials and equipment.
• Organize technology recycling program and communicate load status to assist in expedited outbound shipments.
• Bale textiles and safely operate the bailing machine
• Safely operate the Tipper as referenced in the training material.
• Open and close the warehouse as needed for work schedule and business needs.
• Perform all functions of warehouse/recycling/salvage processes and operate all related equipment including forklifts for loading and unloading of trucks.
• Recommend process improvements for supply inventory management, donated goods processing, and measurement procedures.
• Responsible for monitoring recyclables to ensure quality standards to minimize salvage.
• Abide by the policies and procedures as set forth by management.
• Attend required meetings and trainings.
• Responsible for organization of the warehouse.
• Maintain and seek ways to increase effectiveness within the range of his/her responsibilities and constantly endeavors to reduce waste of materials and resources.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

ADDITIONAL RESPONSIBILITIES:

• Perform other duties and projects as required by management.

QUALIFICATIONS:

• High School diploma or GED preferred.
• 6-months warehouse, production or distribution experience, preferred.
• Must be 21 years old.
• Valid Oklahoma Driver’s License, required.
• Must pass MVR check and maintain a good driving record.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

CORE COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following:

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

KNOWLEDGE, SKILLS, AND ABILITIES:

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Functional reading, writing and mathematical skills.
• Strong interpersonal skills: able to work well with a wide range of people.
• Flexibility in work assignment to meet production needs is essential.
• Good follow through on projects and deliverables.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Good problem-solving skills and demonstrated resourcefulness and ability to take initiative in development and completion of projects.
• Ability to complete and maintain:
  • CPR and First Aid certifications

PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks.
• Employee is required to operate a computer, and handle textiles and donated goods.

WORK ENVIRONMENT:

• Works in warehouse environment most of time and will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Work environment typically steady with occasional high stress.
• Moderate-high noise level.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and black periods which may vary from week to week as well as occasional overtime when approved by management.
• Works 40 hours per week or more when required.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.